Reviews (22)

Overall rating
4.6
Counts per rating level
  • 91% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 9% of ratings are 1 stars
August 16, 2017

Good tool and fantastic customer service: quick and effective. Thorsten is very professional.

We highly recommend!

Mades Cosmetics
Ukraine
22 days using the app
November 23, 2018

Customer service is absolutely horrible. Careful when you get this app as it will malfunction regularly and end up costing you a lot more than $7.99. The people that left it a good review clearly haven't had this app for too long and I wouldn't be surprised if they end up changing their review sooner then later. I recommend you spend a little more and go with one of the other apps, trust me you won't regret spending a little extra for something reliable that won't end up costing you more money as you can't make sales when your site is down and this app will mostly like be the cause of it. STAY CLEAR

Fc Soccer Uniforms
United States
7 months using the app
daxanema replied March 7, 2019

There was a technical problem with the app server which caused disruptions of 6-7 hours (first and only time in more than 2 years). Merchant was understandably upset but requested more than 3 months worth of application credit. I offered one month refund, he declined.

Edited November 7, 2018

THE MOST DISTURBING AND SHOCKING CUSTOMER SERVICE. When I emailed the developer to ask for help, he cancelled my subscription out of spite, making me lose over 40 hours of work! And still keeps charging me for the app! Don't even try editing the app on Safari as all you get is a sign saying that you have to enable cookies to use it, even though they are already enabled. The translations the app provides are a joke, even though they advertise it a translating app. You will have to key in HUNDREDS OF THOUSANDS OF WORDS yourself if you want to make sure the translations are correct (which defeats the point of the app!), and that includes system words. Generating the confirmation e.mail in several languages is an absolute debacle, made even harder by the lack of help from the developers, their pedantic attitude and rude e.mails. When I solved the problem with outside help, the developer said he would cancel my subscription and asked me to deleted my review! STAY AWAY from this app!

The Eye Corner
United Kingdom
5 months using the app
daxanema replied March 7, 2019

Merchant (accidentally) messed up the Shopify code while trying to manually translate the Email templates. She blamed it on my app and while I was in the process of fixing the problem, she revoked the staff access and gave me a one star feedback. Despite the extremely negative feedback, she insisted on keeping my app herself. I offered her the choice between keeping my app or keeping her feedback, she chose the latter.

November 10, 2017

I had to coordinate a bunch of different moving pieces and these guys were simply amazing to work with. Customer service is just awesome. App is great, haven't had any issues and I don't think there is anything on our site or that we added to our site that we couldn't arrange translation for. Very happy!

Liftware
Canada
About 7 hours using the app
August 1, 2017

Really easy to install, work well with other app, can be customized easily and the customer service is fast and reliable.

I will definetely recommend this app to anybody who need to have a multilingual website !

Ag Vet
Canada
4 months using the app
Edited June 21, 2020

Multi Lingo is easy to set up and works fine. You get a great customer support and developer is very helpful to solve issue (even the error was caused by me). I absolutely recommend to use this App.

bergfritz.ch
Switzerland
4 months using the app
February 10, 2017

Great app and really easy to use and straightforward, would definitely recommend.

Votumwatches
Switzerland
2 days using the app
August 28, 2018

This is BY far the best translation app for Shopify.
It can really translate ALL. Even JPGS! (you can change JPGs according to the language).
It is very friendly and easy to get a hand on. I've translate my entire store by far.
The best part is the support. They offer a dedicated and time-record support. I had a lot of issues with my theme and had to make changes to it after installing the translator and they (very generously) helped me patched the languages code.
TOTALLY RECOMMENDED.

4x4 Tmt
United States
20 days using the app
August 24, 2021

Right after the new installation of the new theme with Online Store 2.0 abilities, not all texts were shown in the translation program. As there are still some bugs in the online store 2.0 I guess that was the reason for that. However, the developer helped me out within less than an hour and now everything works perfectly like it did before. Highly recommended.

Vitalmonitor
Austria
9 months using the app
November 5, 2019

We use this App for Hebrew {RTL} and English.
for huge site.the multi lingo app deliver perfect solution !!!
we had some code modifications and some theme issues because of RTL language. and also some apps adaptations
we got it solved in a day by the support team.
Totally satisfied with this app - the most price to value you can get for multi lingual App.

ADVICE.CO.IL
Israel
2 months using the app