Overall rating
4.6
Counts per rating level
  • 79% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They appreciate its advanced inventory management, customizable settings, and user-friendly interface. The app is praised for its affordability, seamless payment platform integration, and responsive customer support. Merchants also commend its well-structured design, intuitive functionality, and advanced features. It's recognized for its fast service and ability to meet all multi-vendor operation needs.

December 21, 2022

This app is the reason I switched to Shopify, and I'm very disappointed. I have a consignment shop. I was hoping to automate vendor payouts. This app makes it possible for vendors to manage their own inventories, but that's where it stops. Payouts are still manual, and the reporting is terrible. I have to just use Shopify's reporting instead. The Paypal integration doesn't work. The Stripe integration requires the vendors to implement Stripe as well, which is a non-starter. I have the Pro version, so it doesn't get better than this. I'm planning to migrate to something else. Really bummed this didn't work.

Dear Diary
United States
6 months using the app
Webkul Software Pvt Ltd replied December 21, 2022

Hey!! It very unfortunate that you're facing issues using the app but please be assured that we offer complete help in order to resolve the problems you're facing. We request you to please respond on the support tickets so that we can take this conversation ahead & assist you in best way possible..!! - Team Webkul

January 10, 2023

App works perfectly how I want it and will be using it for the foreseeable future .I had amazing support and follow up from Asim who walked me through and continued to make sure my site was working!

Branded Blanks
United Kingdom
About 1 month using the app
April 18, 2023

Very helpful support - thank you! Useful way to build a marketplace with limited technical knowledge.

Resident-Artisan
United Kingdom
About 1 month using the app
April 12, 2023

very good app and thier support are amazing, and the price of app is very reasonable, i recommend it for all

XOXO Beauty & Cosmetics
Egypt
9 months using the app
March 30, 2023

Support was very helpful. Immediately got on a call and fixed an issue. Would definitely recommend for a marketplace store.

Earthe Store
India
4 months using the app
November 27, 2023

Great support team, very reactive and they helped me with all my requests. I highly recommend !

Onest Store
France
6 months using the app
April 13, 2023

The support system is well organized and easy to use for beginners.
I can recommend this application.

RecoMentor-Inc
Japan
3 months using the app
Edited December 19, 2022

Difficult to configure if there is a complete presentation / video related to the installation or having a team that can install / configure on a separate site is fine.

___________________________________________________________________________________
Now I've gotten help from your team, something that I cannot configure on my shop, but now it done.
Thank Pooja Ishpuniyani.

Olympic369
Cambodia
15 days using the app
Webkul Software Pvt Ltd replied December 11, 2022

Hey !! Please excuse us for the less-satisfied experience with the app, However, be assured that your queries are taken care of. We would like to inform you that we do offer complete on-boarding help in setting up the marketplace. Please keep an eye on your email which you'll receive in next few minutes from our support team! - Team Webkul.

Update reply

April 24, 2023

Their support is great. Vashu Bhatt is very helpful and quick in answering all the questions that I had.

CookUp
United States
3 months using the app
December 21, 2022

Great App that needs a while to get to gips with but I received excellent support from the Webkul Team.

Equi Bucks
United Kingdom
3 months using the app
Webkul Software Pvt Ltd replied December 21, 2022

Seeing that you're having a great experience using the app is the best thing we could ask for! Thanks for trusting and choosing Webkul. - Team Webkul