Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces, leading to business expansion and improved customer satisfaction. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app's integration with Stripe for easy payment processing is appreciated. Merchants also value its affordability, ongoing development, and top-notch customer support, including a responsive live chat. It's particularly recommended for those aiming to build a robust marketplace with multiple vendors and products.

June 14, 2018

Wow. Best Support ever. All of my questions which where more than 20 and every day a new one were answered by Neha super fast and cordially. I know for developers and customer service its really annoying for clients to ask every day instead at once. These guys never ever were discouraged to give us the best service.

The APP does really everything it says it does. It was an easy install and like I said WebKul really wants to help you with your build and will answer all questions super fast.

Thanks to Neha that was always there when we needed it. Thank you WebKul you guys are awesome

Verycanadian
Canada
About 4 years using the app
March 5, 2021

The app is great! It is the perfect app for our project! Support is great too! They are always there to help us whenever we needed something!

Coastbeat Marketplace
Australia
About 4 years using the app
Edited June 25, 2020

Great app. It works really well. Great assistance - the support is brilliant and super helpful. Its a bit crude but I am sure it will get better with time.

Harvest Bundle
United Kingdom
About 4 years using the app
July 25, 2016

Good app, We are still filling in information, but Nitika and his team have been very helpful with all of our additional requirements and set-up enquiried.
We are quite new and did not yet have full fltsh customer facing experience with the app, and we are lokoing forward to grow our business with it.

Theroomers
Switzerland
Almost 4 years using the app
December 15, 2019

This app and Webkul ROCK! Almost everything is customizable! Support is also VERY responsive and has solved all of my requests and quickly. Don't believe the negative reviews if you know what you are doing this app is STELLAR!

CBD Farmers Collective
United States
Almost 4 years using the app
February 6, 2017

The app is very helpful to start a multivendor business! Not perfect (nobody is) but really good.
The service deserves 5 stars. Some other users wrote, that the service is bad in many ways, but I didn't experience bad service at all. Neha and the team is responding very fast and more important are helping a lot. If I had a problem, they told me how to fix it or fixed it themselves. Thanks for that! They even wrote me an email, asking me if everything is going the way it should be or if there are any problems.
There are some smaller issues with the app which I would score 4 stars. With smaller issues I mean the setting for example. It took me a while to custom the app the way I want it to look like. Some parts of the app are inflexible. Adding products is also kind of odd at the beginning but I wrote an introduction to my vendors how to use the app, so there are no problems anymore.
5 star service, 4 star function = 4,5 stars in total, and because the functionality is little better than 4, the app gets 5 stars from https://newhandshop.com/

New Hand
Germany
Almost 4 years using the app
November 7, 2019

I haven't launched my site yet but so far this app has proven to have everything I need and the service the MVM team provides is friendly, thorough and super efficient, I highly recommend trying them out!

Bringmecake
United Kingdom
Over 3 years using the app
January 21, 2021

Great and straight forward app for the marketplace. The amazing support team, always ready to help and very responsive. Always happy to work with Webkul. Thank you

Lassou
United Kingdom
Over 3 years using the app
January 15, 2021

I used this app to set up our store as a multi-vendor marketplace too. Among all the issues we encountered, their support team have never disappoint. They are always responsive and are helpful.

eshopping
Philippines
Over 3 years using the app
March 16, 2017

The app functions very well with no issues.
Outstanding communication and support, really superb!

Subscribary
United Kingdom
Over 3 years using the app