Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for transforming single vendor stores into multi-vendor marketplaces. They praise its advanced inventory management, customizable settings, and user-friendly interface. The app integrates with platforms like Stripe for easy payment processing and is noted for its wide range of functionalities. Merchants appreciate the responsive customer support and find it particularly useful for selling digital assets.

June 27, 2017

One of the things that convinced me to use this app was seeing the reviews from other people using it, so I'm happy to add mine to this list.

While I think the UI is hard to use and clunky, I can say that Nitika's support and help has helped overcome those troubles. Every confusion I have, I log a support ticket for, and she always comes back and helps me figure out how to solve the problem or answer my question. For this reason alone, I would recommend this app to others interested in creating their own marketplace.

There will be a lot of learning along the way, but having someone like Nitika to help makes all the difference.

Beautiful Voyager
United States
Over 1 year using the app
January 14, 2022

Thanks for the support team that is very supportive and nice. Got support every time I sent the ticket within 1 day.

Thế giới Hội họa
Vietnam
Over 1 year using the app
Webkul Software Pvt Ltd replied January 17, 2022

We're so glad to hear your amazing experience. Much appreciated :). Feel free to reach out to our support team in case of any queries - Team Webkul

July 4, 2022

Faisal has been very profesionnal and gave me a great help for a new carrier integration ! The team is available to customize the app following our need.

Circular Clothing Paris
France
Over 1 year using the app
Webkul Software Pvt Ltd replied July 4, 2022

Thank You so much for leaving such a wonderful feedback...!! We always try to go above & beyond to help our merchants and we're glad that you're noticing our efforts. In case of any further help, please feel free to connect :)- Team Webkul

August 8, 2019

We are building our marketplace at the moment, but I already can tell that :
-customer service is awesome, I've had relevant answers in less than 24 hours
-it takes some effort to understand the logic but once you do you can do a lot of things. Almost everything is explained on webkul blog.
-it's not expensive considering the amount of options you have // unless you start adding a lot of feature app.

Bon oeil - Objets
France
Over 1 year using the app
May 10, 2019

A great value exchange. Marketplaces require extensive features and functionality. Webkul provides much for the cost, and comes with responsive customer support.

Himelhoch's LLC
United States
Over 1 year using the app
Webkul Software Pvt Ltd replied May 15, 2019

Hi, Thank you for the review. Yes, the app plans are built so that every marketplace aspirant can use the app easily.

June 20, 2022

Takes some time to set up the app but the support is truly amazing! They respond quickly and help out with anything that has been asked.

Oonnie
Canada
Over 1 year using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You for this great feedback. Providing a great customer experience is very important to us & feedbacks like this motivate us to continue serving our clients in the best possible manner :) - Team Webkul

Edited March 2, 2022

I have been using the app for quite a long time. I can say that the app and the support are amazing! If you are considering to use this app don`t hesitate. They are really amazing!

cozy4567
United Kingdom
Over 1 year using the app
Webkul Software Pvt Ltd replied February 23, 2022

Thank You so much for your valuable feedback. This means a lot. Greatly appreciated :) For any further queries, please feel free to reach out at support@webkul.com - Team Webkul

February 10, 2022

This is an app that works very well and the support team is always very helpful. And the support team is quick to respond.

CCS SHOP
Japan
Over 1 year using the app
Webkul Software Pvt Ltd replied February 10, 2022

Thank you for your super Kind words. Keep growing :) - Team Webkul

February 15, 2021

Must have for multi seller and multi location seller. Great team always a pleasure to talk with them. Well done guys :)

Somicompany
Burkina Faso
Over 1 year using the app
June 15, 2022

The 5 stars are for the customer service. I like the app a lot but as a complete beginner I soon got lost and made mistakes. After a frustrating week trying and failing I contacted the team via the chat function. A very patient person helped me fix my mistakes and guided me through setting up the stripe connection from both shop side and seller side. I'm looking forward to on-boarding other sellers now. Thank you!!

Hi Norway
Norway
Over 1 year using the app
Webkul Software Pvt Ltd replied June 21, 2022

Thank You so much for the amazing feedback..!! This means alot. Please feel free to connect in case of any further queries. We would love to assist you :) - Team Webkul