G | translate , 1,937 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

Edited June 24, 2020

The app works really well and is not that difficult to use.
The client support is really great. Lilit's help was so great ;)

Les Récupérables
France
About 2 months using the app
August 21, 2020

Very good for the moment i had some request and Lilit been very helpful and fast, definitely i will take the paid plan and when i would need some help i will ask for Lilit again thank you!

italyci
Switzerland
About 2 months using the app
July 21, 2021

Great app with a responsive and efficient customer service they solved my problem in a few minutes, i recommend it

Spooppy
France
About 2 months using the app
February 28, 2021

The app is very simple and efficient, the Editor to edit the translation is very convenient and handy. My experience with the support, specifically Susanna, was very satisfying. Susanna is very efficient, all of her answers helped me fix the issues I was asking for instantly.

GLORICAL
Canada
About 2 months using the app
June 27, 2019

fabulous app to make your customers get the details in their regional language.
support is also prompt and nice

avrofurniture
India
About 4 years using the app
Edited February 21, 2021

Creí que el símbolo de moneda en nuestra Tienda cambió por la app. Con mucha cordialidad y profesionalismo, Borya me explicó que no era un problema del GTranslate sino de la configuración de la mondeda de Shopify. Y sin tener la obligación, nos ayudó a ver el error y corregirlo. La app es excelente y el grupo humano de Soporte es espectacular! Los recomiendo ampliamente!

Compraenisrael
United States
About 2 months using the app
July 31, 2019

Ella is simply a wizard with support. 10/10 would be an understatement. She solved any issues with otherwise a very easy and quick implementation. The tool is amazing since you can visually make translations and I can just show the translator what to do and they translate directly.

MMORE Cases
Slovenia
About 4 years using the app
May 25, 2020

The app works well as described. I needed to get the widget location moved on my website and Susie from customer support was really helpful in getting it done quickly and efficiently! Big thank you! :)

Stage Experts Ltd
United Kingdom
About 2 months using the app
August 30, 2019

Great help from Suzan installing the app and helping with the changes you have to make on your DNS servers, which sounded a bit like Chinese to me :) But she did it immediately!

Marie Karo
Belgium
Almost 4 years using the app
Edited July 15, 2019

Good support. They know what they are doing and they are very nice. Also, they respond very fast, especially Lilit!

Myst Labs
United States
Almost 4 years using the app