Reviews (1,972)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. They value its easy configuration, automatic browser language detection, and support for multiple languages. The translation quality is praised for accuracy and maintaining the original tone. Merchants also appreciate the fast and reliable performance, along with exceptional customer support, notably from team members like Milena, Susanna, and Dmitry. This app is noted for its comprehensive features and user-friendly interface, effectively helping stores expand globally.

July 27, 2024

Would it be possible to include a "Select Your Language" text for the dropdown?

Communitea Books
United States
11 months using the app
September 14, 2024

Love the product, would be amazing if we could have a translator that blends in with our theme for a more pleasing look.

That Spaces Group
Australia
14 minutes using the app
August 29, 2024

Good !

CONVER-TABLE
Belgium
About 1 month using the app
November 13, 2023

Thanks so much for the great 5-star support Milena when I was having some difficulty getting it working again after changing domain names! I like this app a lot (paid version). I wish the app had the option for sub-directory in shopify instead of just sub-domain, as the internal language options for shopify uses sub-directory and that can be tracked easier on some external apps (that's the only reason for 4 stars instead of 5!)

Les Boulangers Fous
Canada
Over 1 year using the app
April 4, 2020

Hello, the good thing about this App is the online live support. Borya was my agent and helped a lot to resolve my problems and helped untill I was satisfied

With My Sands
France
About 4 years using the app
August 9, 2021

A good choice for a translation app. The AI for translating text is surprisingly good. The features "Skyp translation of phrases" and "replaced in translated HTML" are very helpful. Great choice, very economic if you only need to translate to a second language. Not everything is perfect and smooth there are just some minor glitches with the cache. For example, sometimes, corrections that you have already made are not updated in 'edit mode'. The downside is that sometimes you edit a text that has already been edited. Easy solution, better to work in safe mode ;) Customer service is great. Every step of the way, I have had help from Suzan in another project and from Ella in this project. Keep it up, fix the glitches. Congratulations

made obvious
Spain
Almost 4 years using the app
October 26, 2021

Apart from a recurring issue whenever we upgrade our theme, which require Gtranslate technical support to fix it, and makes the process not as smooth as it should be, the app works fine and customer service is excellent. Special thanks to Ella and Tigran for their efficient support.

MyRetroposter
United States
Almost 4 years using the app
January 10, 2021

It is a very powerful tool to attract more customers and improves the quality of the page gives the appearance of being more friendly

milleniumhomefurniture
United States
Over 3 years using the app
July 14, 2020

Ripa was super helpful and made installing the app a breeze. Looking forward to serving pages in different languages. Thanks!

Halcraft Collection - Owners & Creators of Bead Gallery™
United States
About 3 years using the app
May 12, 2020

Absolutely incredible customer service! Developer Tigran from Gtranslate has been very helpful with all sorts of minor translation-tweaks to our highly customized site. We totally recommend this app based on the customer service alone.

I wish it had a few more features, e.g. proper language codes for sub domains, the possibly to tweak translations before launching new language, etc.

MODU
Denmark
Almost 3 years using the app