Reviews (1,994)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, enhancing global customer engagement and increasing conversions. It features easy setup, extensive customization, automatic and manual translations, and seamless Shopify integration. The app is praised for its reliability and fast performance. Customer support is noted for its quick and professional issue resolution, often within 24 hours.

February 13, 2025

I can't say enough about the outstanding customer support I received from Grikor! I had been struggling with this issue for months, trying to get the widget positioned correctly, but I never found the right support—until now. Grikor was incredibly helpful, knowledgeable, and efficient in resolving all the problems I was facing. The widget is now perfectly placed on both desktop and mobile, and it ...

Watch Connection
Canada
Over 1 year using the app
January 27, 2025

G translate is awesome.
Everytime I installed a new app and found it does not work in the first place, their customer service is on top of it to solve all the problems for us!

A Very Happy Customer!

Thank you so much ! Customer service team: Susanna, Dmitry and Arshak

📕📒📗 樂樂文化 Le Le Culture
Taiwan
Over 3 years using the app
November 27, 2024

Susanna and Vahan from customer service were able to find a solution to a rather annoying issue on my site, which was a huge help! Great customer service. Thank you!

ChitoroShop
Japan
Over 3 years using the app
February 21, 2025

Vahan's help was excellent, pro active and very kind! While I saw myself confronted with some issues to get the G Translate app up and running he kept following up with me and helped me on several occasions! Outstanding customer service!

trendingweb.store
Netherlands
About 2 months using the app
January 28, 2025

We had a fantastic experience with the GTranslate team. I especially want to thank Susanna, Vahan, Suzan, and Arshak for their professionalism. They were always prompt, friendly, and efficien. Highly recommended.

SIX96 by Codeval
Spain
4 months using the app
February 5, 2025

highly recommended , support is always there , thank you Susanna & Grikor , excellent service

Twisted Media
Angola
About 2 months using the app
January 13, 2025

Really happy with the app and getting it setup. Dmitry helped us with some initial issues with our domain permissions and took us through the steps required to get it sorted, all through the online chat. Really pleased with the service.

Saviour Socks
United Kingdom
6 days using the app
January 29, 2025

Fantástico servicio de atención al cliente para la solución de problemas.

La aplicación. Además, funciona magníficamente bien.

Muy recomendable

Cositas Güenas
Spain
Over 4 years using the app
November 5, 2024

VAHAN was supporting me with the best customer service I ever received from any other company. His competence made things much easier and you guys can be happy having such a skilled customer support engeneer on board.

COSMOBOX COSMETICS LTD
United Kingdom
18 days using the app
Edited January 9, 2025

Big thanks to Milena and Dmitry for the quick help!

EV Motion Shop
Germany
18 days using the app