Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

Edited August 18, 2024

The app is good but when you get other apps/widgets that need translation it may take weeks for them to translate it. They are not open for support in the weekends either. Support is fast though but not always the solution.

TrendBlend
Netherlands
6 months using the app
May 20, 2024

不好用。很LAJI。不建议安装。不好用。很LAJI。不建议安装。不好用。很LAJI。不建议安装

BuyBestEbike Official
China
About 1 year using the app
Edited April 14, 2020

Ella, Suzan, Sergey and Lilit did a fantastic job. Very quick response and amazing effectiveness. You feel yourself very well guided in that "tricky" translation-tool.

MoroccanHome
Spain
Over 4 years using the app
Edited July 30, 2024

The apps works, but not on all fronts. It doesn't (automatically) translate reviews from the Yotpo app (like with the rest of the site) via the ''Auto switch to browser language'' function. Only when you refresh the page or reselect the country flag. Also this Yotpo app review text is not a fixed content (section) of the website itself - it is not visible when editing the site from the frontside (creating extra subdomains will not work in our opinion), so we had the feeling the text 'initially' stays locked when someone is visiting the page for first time. We have asked the Support team of G-translate to get this fixed/unclocked.

We asked for help, and been told if we upgraded our subscription plan to paid (again) we would get the help. But once we have done that, it turned out (almost directly) it could not be solved.

It makes it a bit sad because we already made it clear from the beginning we already have subdomains via Translate & Adapt and showed screenshots of it as well. So they could have known and advised us earlier instead of advising to get paid plan first. Therefore it makes it a bit less experience. If it can be looked at and fixed properly then we would be grateful

Kadoing
Netherlands
Over 2 years using the app
July 5, 2021

really nice app, but i cant change the flag color , all is in black and white and i want the color flag

COCOCABANA BOUTIQUE
France
Over 2 years using the app
Edited January 21, 2020

UPDATE: I see the paid version has increased its price. I still see bugs that bother me and I don't like that the price is up while the quality is still questionable.
The app is the best value for money option to translate your store. It has its issues, but they are mostly technical I guess due to the fact that it's not so easy to integrate with the themes and the other apps. However, with the help of the great support (Borya, Sergey special thanks to you guys) you can have everything you need fixed.

Drops of Emotions Handmade
Bulgaria
Over 1 year using the app
Edited July 16, 2020

The app is pretty good but the free version is very limited and does not allow any customization (or the possibility to contact the provider) despite incorrect translations

Arabic Spirit
Morocco
About 1 year using the app
February 17, 2018

Am using it. But, sad that it doesn't translate apps.

The Live Green Company
Chile
10 months using the app
March 3, 2021

Respuesta ágil y buena atención. Bravo por Sergey. No me queda claro el rendimiento en SEO de los subdominios que instalan. De momento no puedo dar más información porque el rendimiento es de sólo un mes. Cuando vea buenos resultados les daré las 5 estrellas.

Automatízalo
Spain
8 months using the app
Edited January 22, 2018

Free version works like a charm. Took 5 minutes to install and get it working, just as it should. Wonderful!

Enabling the paid version (Enable SEO and Edit translations) is a different thing though. I am still wondering why there is no manual or proper documentation.

Feine Dame
Germany
6 months using the app