Reviews (1,971)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

Edited May 4, 2020

Best service from Lilit, and the APP works great in my store !! recommend all friends use it and I think Lilit can help you solve all issue :)

Your World of Building Blocks
China
Over 4 years using the app
Edited October 8, 2019

I needed help with the app and Ripa and Ella in Live Chat helped me a lot and they were very friendly throughout our exchange.

Petite Pelure
Canada
Over 4 years using the app
April 7, 2021

This app is excellent. Any visitors on your site, can use the language they can read and understand.

Miraj International LLC
United States
Over 4 years using the app
March 26, 2019

Simple to use and FREE. Easy to setup and edit. Looks good on my store. Love it! Works Fine! Recommended!

Print-ted
Finland
Over 4 years using the app
Edited February 18, 2021

I got some issue after installation on the menu translation. Even so, there is a good and responsive support service reps Arshak to help to resolve my issue.

Perhaps A Cake
Hong Kong SAR
Over 4 years using the app
Edited September 1, 2022

Finally an app that works well! I've tried many but GTranslate is the most suitable one! Great Support! Susanna has supported us wonderfully for all our requests! Thanks Susanna ;). !

Eleventy Milano
Italy
About 4 years using the app
March 28, 2022

Hello,
I currently use this application and it works well, I had some difficulty installing it but the support quickly resolved the problem. Thank you Elen!!

beastpc.fr
France
About 4 years using the app
August 15, 2022

Thanks for Elen for her very professional support.. She has helped in putting the G translate code in perfect location at my shopify website.

Bahja Care
United Arab Emirates
About 4 years using the app
Edited May 13, 2024

Arshak und Susanna von Gtranslate begleiten uns schon seit langer Zeit und immer wieder leistet sie mehr als perfekte hilfe. Der Kundensupport von Gtranslate gehört für mich zu den kompetentesten Problemlösern die ich bisher getroffen habe. Danke

baumbad.de
Germany
About 4 years using the app
Edited October 13, 2023

Suzan has been very reactive and responsive even during this coronavirus period and fixed my problem within 15min. She is pleasant as usual. Perfect customer service! I know why I spend my money with those guys. Long life to Gtranslate ;-)

Borya helped me once again. He never gave up a problem. If there I a bit of time to get used to Gtranslate, I would definitely recommend it. I works fine , it is fairly easy to use and the support is always here. Those guys reply fast cause they're a little team. If they don't know about an issue, they come back to you later. They never let an issue down. They solved all my issues. That's why I remain with them. Great little team there ;-) Long life to Gtranslate!

Great support from Elen. Was patient and helped to get through the problem step by step. Even after few months of not contacting them becuase of not having any issue, they replied fast, followed-up. Highly recommended.

DISPENTECH
Spain
About 4 years using the app