G | translate , 1,935 reviews

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its accurate translation capabilities, enhancing global customer engagement and conversions. It's user-friendly with a responsive support team. Despite occasional slow service and translation issues on the checkout page, the sentiment is predominantly positive.

Edited June 24, 2020

The app works really well and is not that difficult to use.
The client support is really great. Lilit's help was so great ;)

Les Récupérables
France
About 2 months using the app
August 21, 2020

Very good for the moment i had some request and Lilit been very helpful and fast, definitely i will take the paid plan and when i would need some help i will ask for Lilit again thank you!

italyci
Switzerland
About 2 months using the app
July 21, 2021

Great app with a responsive and efficient customer service they solved my problem in a few minutes, i recommend it

Spooppy
France
About 2 months using the app
February 28, 2021

The app is very simple and efficient, the Editor to edit the translation is very convenient and handy. My experience with the support, specifically Susanna, was very satisfying. Susanna is very efficient, all of her answers helped me fix the issues I was asking for instantly.

GLORICAL
Canada
About 2 months using the app
Edited February 21, 2021

Creí que el símbolo de moneda en nuestra Tienda cambió por la app. Con mucha cordialidad y profesionalismo, Borya me explicó que no era un problema del GTranslate sino de la configuración de la mondeda de Shopify. Y sin tener la obligación, nos ayudó a ver el error y corregirlo. La app es excelente y el grupo humano de Soporte es espectacular! Los recomiendo ampliamente!

Compraenisrael
United States
About 2 months using the app
May 25, 2020

The app works well as described. I needed to get the widget location moved on my website and Susie from customer support was really helpful in getting it done quickly and efficiently! Big thank you! :)

Stage Experts Ltd
United Kingdom
About 2 months using the app
September 26, 2017

Love it. 5 Stars. Best translation app out there. Highly recommended. SEO features are brilliant and customer service help getting set-up has been quick and efficient.

Mimi Holliday
United Kingdom
About 2 months using the app
July 10, 2020

Very happy with this app. Support was phenomenal. Lilit went above and beyond what I would expect from app support. Great work.

Soriano Motori
United States
About 2 months using the app
June 9, 2021

I really love this app. It allows me to expand my customer base without language barriers. Customer service even relocated the language drop bar to the middle of the page on my mobile and computer device to make it easily accessible. Great investment!!

Le Shea’s Essentials
United States
About 1 month using the app
January 17, 2023

I must have been a pain in the neck for Suzan and Arshak, who are supporting me, since I am able to sniff out all small issues and I have no patience. For sure they have much more then me! Why we moved to G-Translate? URL translation is the main answer. But also: no additional charges for how many languages nor for using the Professional translating engines and not for the amount of words or characters translated. All included in the package. Before we had the site translated in 5 languages using country specific domains but we were not impressed with the google ranking outside Sweden. We got English in the google rich text search results in Sweden on our Swedish domain for example so how is this possible! But URL translation comes with it's own specific difficulties which can result in broken links (which can be fixed) All in all, we have used a few translation apps and they all come with their own quicks, difficulties and problems. I guess this is an utterly complicated thing to do. But after a lot of work, double testing all domains we are slowly (after 1 month) getting there. Search results are already getting better than before. Like I said: I must have been a pain in the neck for support, but they still try to do their very best and indeed I got now 30 European languages on my store and the work seems to have been worth it. Last thing I would like to point out: I really love how you can edit language translations on the front side of the website. With the other apps I tried, I spend so much time finding what needed to be corrected. Here you see and edit. I did read some complains about this feature, but I do not share this critisism at all. I think that is a very clever way if doing it. So yes, I am giving a 5 start review and thanks to Suzan and Arshak who are able to cope with customers like me!

Barista och Espresso
Sweden
About 1 month using the app