Reviews (1,971)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

June 19, 2020

Excellent app. Impeccable customer service, they solved all my doubts and problems in a few minutes. Really recommended app.

Nada Home
Italy
Almost 3 years using the app
April 6, 2021

Arshak, Ella you provide AWESOME service. I've been looking for the perfect translation app to fit with my more complex store. (We have multiple apps in place for our original website) We tried a couple translation apps and nothing was working as I wanted. I found Gtranslate and WOW, all is working, if I need to fix something I get a quick answer with a solution. I am sooooo happy! Considering I have multiple english and french clientele, I am so happy. Thank you so much

Boucles et bonbons
Canada
Almost 3 years using the app
October 22, 2020

This is a Great app. Works better than other apps in the Shopify app store, and it make a good translation.

JEXIE
United States
Almost 3 years using the app
December 22, 2021

Very useful app, very supportive team.
Highly recommended. It helped me add different languages to my store.

GCC Deals
United Arab Emirates
Almost 3 years using the app
Edited August 27, 2020

Great app and more than that such an AMAZING AND SUPER SUPPORTIVE STAFF!!! As my page is full of contents; we had a lot of issues and their team helped me resolve every issue in a short period of time. I`m grateful that I`ve come across such a supportive team. Good management and reliable service. I`ve worked with Sergey, Borya, Ella, Susie, Suzan, and Ripa; all of them were really great, especially Sergey who helped me a lot! Thank you so much for your amazing service guys.

Update: I was in the need to shift domain as per my client`s request and he wanted to view a short preview before shifting. The supporter Susie and Lilit gave was priceless. I was super nervous about changing the domain because I was concerned if the data will be lost or if I handle the setting wrongly. They guided me well and helped me resolve all the issues that arise immediately and of cause the outcome was great. Having a great staff as them is what gives confidence to us. This app has earned my trust. I`ll recommend this app without a doubt to you and everyone else. Not that, you will not face issues but they will be around to solve everything. I had a better day because of them. Thanks guys for such an amazing support. Glad

rptsociety
Malaysia
Almost 3 years using the app
May 25, 2021

Amazing customer service by Borya. Thank you for beeing, fast, clear and understandeble :_) All my recomendatios

A Beauty Care
Denmark
Over 2 years using the app
January 25, 2021

This app was the best one to fit our criteria and Borya was really helpful and patient with us to perfect our translated website. Thank you so much for all the help. We're so happy to finally have an Arabic version of our website!

Kideroo
Saudi Arabia
Over 2 years using the app
Edited November 2, 2020

This is by far the best translating app, not only does it work perfectly but it also has the best customer service. I needed help with an issue, and got help right away. Borya was AMAZING he went back and forth with me trying different ways to help me and to make sure that I was satisfied. Thank you so much for your amazing help and support Borya!!! Everyone that wants to sell in other countries should use this app!

LK’s Boutique
United States
Over 2 years using the app
Edited September 24, 2020

Just recently switched over to this app to have my website translated in french. I am so satisfied with it, it's super efficient, simple, and easy to use! Not to mention that their customer service is amazing! Ella was so helpful in helping us integrate this app into our website with a customized widget that matches perfectly with our theme! Highly recommend this app!

Kraywoods
Canada
Over 2 years using the app
April 28, 2021

Thank you to Ella who helped me with a personalised design. Very attentive to detail and also patient.

Story of Elegance
United Kingdom
Over 2 years using the app