Reviews (1,971)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

May 28, 2020

Ani was amazing!!!! I was really picky with where I wanted the language button on my site, and she worked with me for quite literally hours, making sure it was in exactly the right place for me. Incredible customer service!! :)

TheTravelEdit
United Kingdom
Over 1 year using the app
August 13, 2020

The app is very useful to if you want to sell in more than one market. I came across a translation problem and used the live chat. The response took like 4 minutes. I talked with an agent called Lilit she was very helpful and professional.

Trustore
Germany
Over 1 year using the app
February 19, 2021

The automatic translations are surprisingly good, but what's even better is the support for this app. I ran into problems setting it up twice and in both instances Ripa helped me out within minutes and had the language selector customized to my needs and set-up in no time. That's what great customer support looks like! Highly recommended!

LittlePa.ws
Germany
Over 1 year using the app
Edited March 19, 2020

thank you so much for the quick service Ella. You were very helpful. it all looks amazing i hope my clients use it a lot and increase the sales aswell

Isla Ibiza Bonita by Taar
Spain
Over 1 year using the app
Edited October 14, 2019

Ella did great job on setting up languages for our webiste. Excellent support.

Ancient Chemistry
United Kingdom
Over 1 year using the app
December 6, 2019

Strongly recommended, Borya & Ella were nice agents, they helped me in every single step to install it

Franco Ginetti
Canada
Over 1 year using the app
Edited October 24, 2020

it's the best app and their support is outstanding. Miss Ripa is the best customer agent there. Thank you for your work

Herora.ch
Switzerland
Over 1 year using the app
September 21, 2021

I used this app and it's very nice , even they have very good support. Elen was very helpful in solving my issues. Must recommend. Thanks

The Armadillo Store
Canada
Over 1 year using the app
October 15, 2019

Very professional and helpfull team!
Borya helped us in everything!
The translations are very good.
I recommend it to everyone!

SinaisForex™
Portugal
Over 1 year using the app
Edited July 3, 2021

Perfect! Ripa and Ella helped me so much to customize the language switcher! It looks perfect now, on desktop and mobile!

Smashed Lemon
Netherlands
Over 1 year using the app