Reviews (1,971)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

March 7, 2020

Ripa was super helpful! Thanks! She was really an added value in the support team. And the app works fine!

Strawaganza
Estonia
Over 1 year using the app
September 29, 2021

Great app with great customer service!. thanks to suzan just solve my query in few mins much appreciated!!

Scents'n Stories
Pakistan
Over 1 year using the app
February 25, 2022

Great apps & great service from customer care. They solve all the problem & settings that we needed. It took some time but we are good to go.

Primelay
Malaysia
Over 1 year using the app
December 26, 2019

perfect app and the people involved give me a A+ service. Sergey, Borya, and Ella followed me step by step to make sure that everything is runing as expected.

Bebelelo
Canada
Over 1 year using the app
April 9, 2021

A great app that simply works! Customer support is Great too. Huge Thanks to Susanna for helping me so much integrating this app into my store's layout. I highly recommend GTranslate for any store wanting to reach out to a wider audience linguistically! Thanks Susanna :)

Belleck
Spain
Over 1 year using the app
Edited July 22, 2022

I received incredible support from Susanna and Ella. They have bent over backwards to work on my request and has been ever so patient. I really appreciate it! This is definitely the App for me! An update: I made some changes and screwed things up with my website. Ella fixed everything. I am ever ever so grateful! Great team!

Keto Bazaar
Switzerland
Over 1 year using the app
September 17, 2021

great app and support team ! Special thanks to Borya for setting up the app and integrating the SEO .. with our shop first class

cosmobox-shop
United Kingdom
Over 1 year using the app
March 4, 2021

Susanna was very helpful, I asked her few things about the language selector and she resolved my problems very quickly.

blast cbd
United Kingdom
Over 1 year using the app
October 3, 2019

Very good and profesional service from Borya! I am very satisfied with the application and the service! Thank you Borya

WorldSmileShop
Sweden
Over 1 year using the app
October 2, 2022

I am very statisfied with the app which is using google translation AI. And also very statsfied with the support. Especially from Susanne! She understand that when she is not able to help, she has to direct the issue to the dev. team. Also the team gives real time support without having to wait to long. Just Amazing. Thank you so much Susanne!

islamitischekleding.nl
Netherlands
Over 1 year using the app