Reviews (1,971)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing international customer engagement through accurate and consistent translations. It offers both automatic and manual translation options, suitable for various needs including multi-domain setups. The integration process is straightforward, and the app is known for its reliable performance. Customer support, especially from Susanna, Milena, and Arshak, is praised for being responsive and helpful. Merchants find it effective for expanding global reach and increasing conversions on Shopify sites.

May 3, 2023

Jestem bardzo zadowolona, szczególnie z obsługi klienta, odpowiedzi otrzymywałam naprawdę szybko i moja prośba o zmianę kilku rzeczy została wykonana szybko i dokładnie tak jak o to prosiłam. Zdecydowanie polecam.

MimioTails.
Sweden
About 1 year using the app
August 30, 2021

ELLA helped me with a problem I had with my store for a very long time. Now everything is working perfectly and i'm very happy with her service and this app! 100% recommendable

The Bunnies Store
Spain
About 1 year using the app
February 17, 2020

Really good customer service ! I tried to install it by myself. Did not work at all... Ripa from customer service, perfectly helped me. She knows her work, this company and she even helped me to change the localisation of this app on the mobile version ! I recommand this app (And Ripa :) )

Kerilys Mbane
France
About 1 year using the app
Edited May 15, 2020

Thank you very much for your help. Un équipe très professionnel et disponible.
Je suis très satisfait de Suzan et Ella. Vraiment!

GC tendance
France
About 1 year using the app
Edited February 14, 2020

We were running Langify for over a year and while it is a great solution for smaller stores able to enter manual translations for all their products, it is not a good solution for stores who want to offer more than a few languages or have a large number of products (more than 500 products) that need translation. If you have many SKUs and you want to offer more than 5 language you need a machine translation application. Today your choices are Gtranslate, Weglot, Bablic, and Panda. We tried them all and Gtranslate is by far the best "bang for the buck". No other solution even comes close to the features and value of Gtranslate. The only downside of Gtranslate is that they support a huge Wordpress and Joomla customer base which means they are not solely focused on Shopify, and as a result, their support can sometimes be very slow. However, once you work with their team, the quality of their developers is top notch and the final product is exceptional. If you want to move beyond manual translation apps like Langify and you need a top notch solution, Gtranslate is the clear choice.

Mark Goetze
motionrc.eu

Motion RC Europe
Netherlands
About 1 year using the app
Edited March 9, 2021

Great support experience. Huge thanks to all the Team and Tigran! Professional and quick response. 100% recommend!

viridi.shop
Spain
About 1 year using the app
September 3, 2020

Good app as you can edit the translations yourself. I found placement of the language flags difficult as the standard placement worked on desktop view but not on mobile view. I'm no coder but Ella at customer support patiently placed the flags exactly where I needed them. Ella was a great help and it gives you confidence in an app when you get good support.

Guardian Angel Naturals
United Kingdom
About 1 year using the app
May 5, 2021

Excellent customer service. Special thanks to Arshak, who tries to solve my every need quickly and willingly.

MonkeyTshirt Official
Montenegro
About 1 year using the app
February 13, 2020

The best service I have ever had. Suzan help me with my problem, she said that she will have it done by one hour, but, after 5 minutes she already solve my problem. She was so nice to me. I can’t say how much I appreciate Suzan ! Suzan, if you see this review I would like to say thank you so much!

Boutique Sherweb
Canada
About 1 year using the app
October 16, 2019

RIPA was a very great help. She provided such a great service. She was very proactive and carried out all my askings. Quick and properly. Great service!!! I will definitely recommend GTranslate. WELL DONE.

NAOMIDAVID Babywear
Malta
About 1 year using the app