Reviews (1,976)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective translation capabilities, noting its ease of setup and seamless integration with Shopify. It supports multiple languages and offers robust, customizable features. The app is praised for its reliability and quick performance in translating content. Customer support is also highlighted as responsive and efficient in resolving issues, enhancing both user experience and functionality.

Edited May 9, 2020

I am super satisfied by the app and even more by the support team. I have talk with Ripa. She was really patient and took the time not only to answer my question but also to help me directly on my website. She is amazing!!!

Namur Brand
Poland
7 months using the app
October 14, 2022

The app works perfectly. I had a small issue, but ELLA helped me to solve it efficiently. She was nice and worked fast. I highly recommend this app

Analisa Splendid
Spain
7 months using the app
July 9, 2020

super super super
she was so helpfull and do every thing i want also she tech me how to find the code for editing
shes name is Ripa

965kids
Kuwait
7 months using the app
August 16, 2021

I have recently installed this app and have so far found it to do everything it claims to do, the installation is simple and intuitive. I needed to get some support from the GTranslate team as some of my existing theme settings were altering how I wanted my widget to be placed and its appearance. Ripa from their support team has just provided me with a bespoke solution that has integrated the widget seamlessly into an existing button grouping and it looks great. Thank you/Merci/Danke/Obrigado/Спасибо Ripa

Dragons Head Shop
United Kingdom
7 months using the app
September 11, 2019

Very nice app, I ran into some configuration issues, but Ella in support helped me configure everything. Thank you very much Ella.

Berg of Love
Germany
7 months using the app
November 2, 2023

Great fast translations and easily select appropriate languages from a large list. Suzan was excellent in helping me format the dropdown selector so it showed up in the exact location I wanted in my header and footer!

Angel Competition Bikinis
United States
7 months using the app
September 7, 2020

I tried many translate apps for my store before, but finally i elected GTranslate. It's very easy to use and helps me a lot. Love it,thanks this team!

Vdrise
China
7 months using the app
December 4, 2017

I'm not a beginner, but just so little a pro. I chose the app from GTranslate because it was the best value for money. And it is!!!!.
After the installation the team took care of me. I've rarely seen such friendly and understanding support. Without giving me the feeling not to be important, you really took care of me for a very long time. Until everything worked as it should. I can only recommend the app and looking after the team is more than a bonus!
Such developers must be supported!
Unfortunately, there are only 5 stars for the rating. Because this team deserves much more!

Olergo
Austria
7 months using the app
Edited June 5, 2020

When I first started with the Free version, I noticed that the machine translation was below average, but the PREMIUM VERSION....WOW- What a difference! There are GREAT modification possibilities and if there's a problem, the live chat / customer support members quickly fix my problems. TIGRAN, SUZAN, SERGEY and the WHOLE TEAM offer GREAT help. Translating is not easy, but these guys did their best to modify what ever you dislike in the default translation. Very easy to use, once you get it.

RAMSES-X | Official Online Store | Fashion Jewelry & Accessories
Belgium
7 months using the app
GTranslate Inc replied December 22, 2019

Yes, it is by design. We provide you flexibility to modify the language selector as you wish compared to other solutions.

September 16, 2020

Very good app, Suzan from customer service has been so helpful and patient with all the questions and requests!

Vocatus
Canada
7 months using the app