Reviews (1,965)

Overall rating
4.7
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for breaking down language barriers, enhancing international customer engagement, and increasing conversions. Key features include seamless Shopify integration, fast and accurate translations, subdomains, and manual editing options. It's easy to use, supports many languages, and requires no technical expertise. Customer support is quick, often resolving issues within 24 hours, with special mentions of team members like Susanna and Milena for exceptional service. The app is valued for its reliable and professional-quality translations, making it a useful tool for businesses aiming to expand globally.

February 28, 2021

The app is very simple and efficient, the Editor to edit the translation is very convenient and handy. My experience with the support, specifically Susanna, was very satisfying. Susanna is very efficient, all of her answers helped me fix the issues I was asking for instantly.

GLORICAL
Canada
About 2 months using the app
February 27, 2021

at first glance the tool looks good to me.. i cant say anything about SEO results up to now, but the support is awesome.. many thanks to Ripa for helping me even after your official working hours! :-)

Matcha Magic
Germany
Over 2 years using the app
February 27, 2021

nice!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! very nice and thank you!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Hitem Hard Nutrition
United States
2 minutes using the app
February 26, 2021

Customer service is non-existent. They do not reply. App created duplicate pages, and we can't get rid of them even after deleting the app

KÂfemme
Lithuania
6 months using the app
Edited February 26, 2021

Ripa helped us really fast to solve an issue with our header section! Thanks again for the support.

Cuela
United States
12 months using the app
February 26, 2021

Such an amazing app and a great service! They offer a nice chat where they can help you with everything you need. Arshak helped me make my app complete within 1 hour!! Thank you so much.

Vibe Goodz
Netherlands
6 months using the app
February 25, 2021

First of all, I want to say that customer service is not great! I'm new in this business and she spoke to me harshly. Also, some sub-domain problems with shopify and i didn't like the experience. The interface is hard to manage.

Sofiancy
Canada
10 days using the app
February 25, 2021

All the credit goes to Ripa, she was able to answer our questions in an exemplary and very professional way! Fast and efficient, she allowed us to use GTranslate (which works very well) in a few hours!

BGB2B - CAD
Canada
13 days using the app
February 24, 2021

RIPA is very professional assistant, was able to help me with all my requests!!! perfect application

Smartable Space
Italy
About 2 hours using the app
February 24, 2021

App is fantastic, assistance amazing, especially Arshak, thanks very much for your time and service. Highly recommended.

Baby Wagon
France
Over 1 year using the app