My Easy Monogram

Love working with this company! They provide a great product that customers love and have a nice platform that is easy to use.

I installed the app and had a problem with setting it up it and Brad was very helpful. They took over my store and solved this problem next day.
I’m so excited to work with MEM because they have a lot products to offer and a variety of options of sizes and colors.

This is a great app with a wide range of products to suit all different niches. My customers are loving the products and Brad and the team are a great help to ensure that my customers have a great experience and love their gift.

I don't think this is a good and user-friendly app & company. Do not waste time, not recommended for this app.

I think My Easy Monogram has a huge catalog of the best quality products and I love they’re manufactured in the USA!!! I already downloaded the MEM app to my shopify store, its easy to work with and I like that Brad keeps communicating about updates. Now I’m in the process of choosing the products to add to my store, and everything is working fine.
I know that there were some issues in the past; I’m happy that management changed recently and it’s amazing to have also the support and success experience of Michelle!

Half the orders were late. Their customer service is horrible. Great idea , Horrible Execution. I connected Ebay to my shopify and I had added some of their products. the first order their was a connection problem and we worked through it. Several other orders came in and they went through fine other than some being late. On one of my recent orders it showed up on Shopify but not on my My Easy Monogram so I messaged them and ask if they could put the order in the que to get produced while we figure this out. they get back to me 7 days later with "We do not support Ebay" no work around , No" lets get this out but in the future" Nothing. REPLY TO THEIR AUGUST 16th RESPONSE : As you can see Ebay is not the issue I complained about, it was their customer service and taking a week to respond, Yes the issue started with Ebay but the problem is how they dealt with it. they just dont get it. Re Ebay: It is offered on the shopify app along with other sales platforms so it is supposed to work. If your app does not work with other apps that connect to Shopify Maybe consider a disclaimer as I suggested to you in the messages that you dont respond too.

This app has been great! It is simple, intuitive to use, and integrates seamlessly through a third party to link my Shopify and Etsy stores. The app is backed up with an incredible support team. They are always quick to respond and happy to help. Non-technical help and ideas can always be found through their facebook group. I cant say enough good things about them. A 5 start team, App, and products that are second to none!

I have been using this app since it started, and I have been very pleased with the product & support

Bad & inconsistent support! Running a business and making sure projects are completed on time is super important. MEM doesn't make it easy when they reply back once in a while, or completely ghost me, MULTIPLE TIMES. I simply wanted to know how my custom design was going, no response after multiple follow-ups. Nada.

This app has been completely redesigned and the company is A+. I have always had excellent support and quick answers to questions in the last 2 months since I found them. Their product line is ever expanding and NOW they have an online learning community with tutorials and training modules. If you want to level up your print on demand game, MEM is the company to get you there with higher average orders!