Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

Edited January 24, 2025

Kickflip has really impressed me with how they handled an issue I recently experienced. I faced a major problem with my Shopify integration where variants weren’t generating correctly, which caused disruptions in my business operations. Initially, I was very frustrated, but I have to give credit where it’s due—their team stepped up and resolved the issue effectively.

Once I reported the problem, ...

Capri Studios
United States
11 months using the app
Kickflip replied January 24, 2025

Thank you for sharing your feedback. We understand how challenging this particular situation has been for your business, and we truly appreciate your patience as we worked ...

February 4, 2025

I joined kickflip at the right time. I was told I would need an engineer to connect my domain to the plugin. They came back a few days later and manged to seamlessly integrate the customizer to my shopify theme. No other app allows the level of customization with such simplicity. The ability to layer pieces and attach colors makes the options endless as long as you get creative with the logistics ...

Hops Custom Shaped Pillows
United States
2 months using the app
Kickflip replied February 5, 2025

Wow — what an incredible review! Love hearing how Kickflip is making product customization seamless for you. You nailed it: creativity should be limitless, and our job is to ...

December 13, 2024

Kickflip is an awesome app with easy integration on your e-commerce platform. It is highly recommended for building custom products

Re:Evolution Africa
Nigeria
5 months using the app
Kickflip replied December 14, 2024

Hey there! Thanks for the awesome shoutout! It’s amazing to hear that Kickflip is making building custom products a breeze for you. Your recommendation really pumps us up — ...

January 22, 2025

Amazing app and quick, friendly and very helpful support

CapStore
Netherlands
6 months using the app
November 28, 2024

We updated our cart in their app, as they said to do in their help and then our cart stopped working and people couldn't check out. We have had to revert back to an old version of our site and then lost lots of work we have done.

Beach House Art
United Kingdom
About 1 year using the app
Kickflip replied November 29, 2024

Thank you for sharing your feedback. We’re truly sorry for the inconvenience this caused and understand how frustrating it must have been to revert to an older version of ...

Edited November 3, 2024

Starting with the good: a beautiful and really simple to use interface, both on the builder end and consumer end, well done on that.

But we're now facing several issues which are making it now impossible to continue using this app.

1) Inventory management: not linked to Shopify, making it a nightmare to update and know when we're out of stock. Especially with 2 warehouse Locations.

2) The app ...

Labo Mono
United Kingdom
6 months using the app
Kickflip replied November 4, 2024

Thank you for taking the time to share your detailed feedback. We’re truly sorry to hear about the challenges you’ve encountered.

Concerning inventory management, please note ...

November 14, 2024

Bonne application, excellent service!

B45 Baseball
Canada
Over 6 years using the app
Kickflip replied November 15, 2024

Merci beaucoup! C’est toujours un plaisir de travailler avec votre équipe depuis toutes ces années. Merci pour votre fidélité! 😊 ⚾

October 6, 2024

Absolutely top! The Kickflip app opens up completely new opportunities and new markets for my company. Super great functions, a modern interface and above all, and I would like to emphasize this in particular: first-class support and a super great team. The Kickflip team helps with all questions and problems very quickly and very competently! I have rarely experienced such great support these ...

String-Manufaktur.de
Germany
11 months using the app
Kickflip replied October 8, 2024

Wow, thank you so much for your incredible feedback! It’s truly inspiring to hear. Empowering entrepreneurs like you is exactly why we do what we do. Thanks for being part of ...

November 29, 2024

Great service, always able to help me with my issues.

Elementix Designs
Canada
16 days using the app
Kickflip replied December 1, 2024

Appreciate the kind words! 🙌 Your success is what keeps us motivated—thanks for letting us be a part of your journey!

February 12, 2025

Super flexible, with an incredibly clean interface!

RAYN
United States
2 days using the app
Kickflip replied February 13, 2025

That’s amazing to hear! Your words just made our day. Can’t wait to see the experience you build with Kickflip — let’s make something awesome together! 💪🔥