Reviews (146)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

May 31, 2024

Extremely useful configurator app. The best one available in the market, with both complex functionalities and good looking UI.

Other configurator apps just lack functionality or look very outdated.

Plus, the customer support is extremely responsive.

10 out of 10

Premiott
Romania
3 months using the app
Kickflip replied June 2, 2024

Wow, this review made our day! We'll frame it and hang it up in our office. 😄

Thank you so much for the kind words! We strive to make our configurator app the best out there, ...

April 29, 2024

Cindy is an amazing technical support girl, she helped me with all my doubts and I really think it is an app that makes a difference. At first it's hard to get the hang of it but then everything goes smoothly. Highly advisable.

FamPieces
Spain
8 months using the app
Kickflip replied April 30, 2024

That's great to hear! Glad you're enjoying working with Cindy 🌟. It's true, new tech can take a minute to get the hang of, but it sounds like you're all set now. Thanks for ...

Edited August 14, 2024

The front-end design is impressive compared to other apps, and it was the main reason I decided to try it out. However, in my opinion, the app is not yet ready for established businesses to rely on, as the back end needs further development. I wish the team all the best moving forward, but I hope to save others in my position some valuable time if they are under the impression that this app will ...

PARANOID PRINT COMPANY
Canada
About 1 month using the app
Kickflip replied August 2, 2024

Wow, thank you for the amazing feedback! Your success is our top priority, and we’re here to keep supporting your customization journey every step of the way. :)

Edited July 23, 2024

We've been using this app to set up a custom made clothing item. The whole process has taken weeks a lot of cash invested in 3D models. That makes the whole limitation I'm about the describe even more frustrating.

When products are created as variations they are SKU-less. That means if your using an IMS or shipping app to process orders after checkout (one that requires a SKU like many do) you' ...

REGULATION
United Kingdom
About 1 month using the app
Kickflip replied July 23, 2024

First off, we want to thank you for your honest and thorough feedback. It’s voices like yours that push us to strive for excellence in everything we do.

Regarding our ...

Edited July 4, 2024

Amazing configurator app and very helpful and quick customer service! Highly recommend as it's very customizable and should work for any kind of business that wants any sort of customization. Thanks kickflip!

Innit Designs
Canada
17 days using the app
Kickflip replied June 28, 2024

Thank you for your wonderful review! We are delighted to hear that our configurator platform and customer service have met your expectations.

We’re thrilled to be a part of ...

April 18, 2024

Wow love this app! I have been looking for a product customizer app with live preview. This is the best one I have seen! Also, I love the pay as you go model.

Two Crafty Gays
United States
7 months using the app
Kickflip replied April 19, 2024

Awesome feedback, thank you! It's great to know we've hit the mark. We're glad you appreciate the pay-as-you-go model too. Your positive comments really motivate our team to ...

August 13, 2024

They are very caring, real customer service is available, they are very caring

My Store
Türkiye
5 months using the app
Kickflip replied August 19, 2024

Thank you for your feedback! We're glad to hear that you've experienced attentive and caring customer service with us. Providing genuine support is our priority, and we're ...

June 25, 2024

Highly recommend! After playing around with the app it was very easy to navigate. It didn’t take me long to learn everything. Also their help desk replied back quickly and answered every question I had. This is important to me since I’m a business owner and hardly have time to learn a new program. Thanks Kickflip!

thepiercedcactus.co
United States
About 18 hours using the app
Kickflip replied June 27, 2024

Thank you for your enthusiastic recommendation! We’re thrilled to hear that you found our platform easy to navigate and quick to learn. Your feedback about our responsive ...

July 15, 2024

The whole team is very kind and responsive. The app is the best I have found in Shopify so far.

CandyBaby
Bulgaria
About 2 months using the app
Kickflip replied July 16, 2024

Thanks for the awesome feedback! Our team is always here to help, and it’s fantastic to hear that you’re loving our platform. We’re all about making your experience the best ...

July 11, 2024

This app was exactly what i needed for my store. Also superb costumer service, that helped med solve issues fast and without giving up when I had no idea what i was doing. Would 100% recommend this app.

EventyrPrint
Norway
1 day using the app
Kickflip replied July 15, 2024

Thank you so much for your fantastic review! 🎉 We’re thrilled to hear that Kickflip was exactly what you needed for your store. Our team is dedicated to providing top-notch ...