Overall rating
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 2% of ratings are 1 stars
June 15, 2022

Previously we ran our customs business using a form where customers could submit a request, our team of designers would create a mockup of the custom and then then it would be sent back to the customer. There was a lot of wasted time (and by extension money) creating designs for customers who would never respond or were just curious to see what it would look like and not really interested in purchasing. Kickflip has been a gamechanger for us. Although it isn't able to spit out final products, our customers can now get a feel for what they want and what works before even submitting it to our team. We then take that design, finesse it a bit, and send it back for final approval. Turnaround times are so much quicker and easier, and having a customer-designed mockup of the product instead of descriptions and color choices has made the actual product creation much easier.

JUNK Customs
United States
11 months using the app
Kickflip replied June 16, 2022

Thank you so much for your kind words! We're thrilled to have helped make your custom product process more efficient. If there's anything we can do to continue to improve your experience, please don't hesitate to reach out. Thanks again!

May 5, 2022

Une très bonne application avec l'un des meilleurs support client que j'ai vu. Travaillant moi même dans l'industrie du software, j'apprécie beaucoup l'aide qu'ils ont pu apporter ainsi que la simplicité d'utilisation de Kickflip. De nouvelles fonctionnalités apparaissent régulièrement, hâte de voir la suite !

Arche Gonflable
Over 1 year using the app
Kickflip replied May 9, 2022

Merci beaucoup pour ce review!

C'est toujours un plaisir de lire que notre support client est à la hauteur. Nous sommes d'avis qu'il est primordial de soutenir nos utilisateurs et de les aider à créer la meilleure expérience de customization possible. Votre succès est aussi le nôtre! Aussi, nous continuons activement à développer de nouvelles fonctionnalités en espérant offrir une plateforme toujours plus complète et facile d'utilisation.

C'est un réel plaisir de suivre l'évolution de votre projet d'arches gonflables. Nous espérons que vous aurez un vif succès!

May 6, 2022

Fantastic, very easy to operate and final effect is great, help us a lot to develop the customize project.

Over 1 year using the app
Kickflip replied May 9, 2022

Thank you for the kind words SupZoom!

We're glad we were able to meet your expectations and you're totally right, your product is looking good in that configurator. It seems like you understood well how to use the app and created a great experience for your customers.

We're grateful for customers like you.


July 6, 2022

Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)

United States
6 months using the app
Kickflip replied July 7, 2022

Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)

May 25, 2022

Es una aplicación muy útil para vender productos personalizados en tu tienda online. Es lo que buscaba.

Caramel Wear Clothing
12 months using the app
Kickflip replied May 30, 2022

Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Estamos muy contentos que te guste nuestra aplicación y hayas decidido usarla para tu proyecto.

¡Le deseamos mucho éxito!


May 9, 2022

Wonderful support team! Great options to set up your customizer. Very easy to use for a basic product like e.g. a t-shirt, but by adding logical rules in the background also suitable for a more complex customization.
My only suggestion for improvement: It would save a lot of time and brain power if questions and rules could be duplicated.

About 1 year using the app
Kickflip replied May 9, 2022

Thank you for sharing this good review!
This feedback means a lot to us.

We're glad you appreciate the conditional logic feature and we have good news for you: it's possible to duplicate rules! We will contact you directly to explain how to do this. As for duplicating questions, it's not available yet, however we will add this idea to our feature requests list. Please do not hesitate to reach out to our support team if you have any other questions or ideas.

We truly hope our collaboration will last!


May 12, 2022

It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers.
Costumer support is really great, Cindy was very helpful everytime i had some problem.
Fully Recommend

About 1 year using the app
Kickflip replied May 19, 2022

Thanks for this great review!

Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need.

We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;).

Don't hesitate to reach out if you need anything.


July 11, 2022

Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better

United Kingdom
4 months using the app
Kickflip replied July 11, 2022

Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3

May 1, 2022

Such an amazing app. Easy to use. The customer support team is great. Quick response time. End results are great.

Susan Lanci Designs
United States
9 months using the app
Kickflip replied May 9, 2022

Thank you for taking the time to add a review.

We're so glad you're satisfied with the app. We are focused on providing a user-friendly solution, so we're pleased to know that you find it easy to use. You did such a great job creating your customizers!

We wish you great success in the future!

March 25, 2022

I sell neon led signs and this app was super helpful in creating my live preview customizer for my customers. It saves me so much time on having to quote each individual customer. It is super easy to use and beginner friendly however if you have any questions they have people to assist you . Jackie Richardson helped me out with all my needs and questions and I have nothing bad to say about her she was beyond helpful !!!

Glow Me Up Neon
United States
About 1 year using the app
Kickflip replied March 25, 2022

Thank you so much for this great review! It means a lot to the whole team.
Getting customers the help they need is extremely important to us at Kickflip. I also enjoyed seeing how quickly your Neon Customizer project came together.

You are welcome to reach out at any time. Good luck!