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Overall rating
Counts per rating level
  • 89% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
May 10, 2023

I love the app, it does all customization.
The support is superb as well!
You wouldn't be afraid because they have support that assist!

Thank you Cindy

UNDONE Watches japan
15 days using the app
Kickflip replied May 11, 2023

Thank you for your review! We are thrilled to hear that you love the app and appreciate our customer support. Our team is dedicated to providing the best experience possible, and we're glad to see that you've been enjoying it.

June 25, 2020

Great logic and UX with reasonable pricing plus a responsive support makes this great software. I do recommend and look forward to future development.

7 months using the app
July 6, 2022

Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)

United States
6 months using the app
Kickflip replied July 7, 2022

Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)

May 26, 2022

I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.

Custom Tee Pro
United States
6 months using the app
Kickflip replied May 30, 2022

Thanks for taking the time to share this powerful review!
We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything.

We are thrilled to see your custom t-shirt customizers!

Keep up the good work :)

October 14, 2021

This app is amazing! It was surprisingly easy to set up and our customers love it. The support team is incredible as well
United States
6 months using the app
Kickflip replied October 15, 2021

Thank you for this great review!

The fact that you found it easy to configure your customizer means a lot to us since we strive to make the solution as user-friendly as possible. Your success is our success!

Warm regards,

November 29, 2022

Great customer support, Cindy helped me in second. I understood not everything but no worries she fixed it for me!

5 months using the app
Kickflip replied November 30, 2022

Thanks for the great review, Cindy really goes the extra mile to help our customers! We're glad you got everything sorted out. :)

March 14, 2023

One of a kind unique service thats a hidden gem for Shopify users looking to create an e-commerce store that sells bespoke or customisable goods. Customer support is by far the best of any application we've used to date, and whilst using the software can be a little tricky at first, its easy to get the hang of and gives you huge amounts of freedom for extremely generous pricing/plan options that no other service attempting similar can offer.

United Kingdom
3 months using the app
Kickflip replied March 14, 2023

Thank you for reviewing Kickflip! We consider a great user experience and excellent customer service as our top priorities, and we're delighted to have delivered on that.

We remain dedicated to assisting our clients in creating outstanding product customizers. Thank you for joining us on this mission and sharing your valuable feedback!

November 28, 2022

This application has helped me a lot to offer personalization services to my customers and I would like to emphasize their customer services by chat which is very easy to use. The kickflip team was able to answer my questions again, thank you!

5 months using the app
Kickflip replied November 28, 2022

Thank you for your kind words - we're so happy to hear that our app has been of help! The team is dedicated to providing great customer service, so thank you for letting us know that we're succeeding. We appreciate your business and hope you'll continue to use Kickflip in the future. :)

June 15, 2022

This app is a complete solution for personalization. The app is complete and very user-friendly. If you get stuck they have great support and are always willing to help in order to get your idea back on track. I wish there were more videos in order to further learn. I want to know more about print ready files.

Buddies Mat
4 months using the app
Kickflip replied June 16, 2022

Thank you for your kind words and suggestions! We're so happy to hear that you're enjoying the app and finding it user-friendly. Our support team is always available to help if you need any assistance, and we'll be sure to pass along your suggestions for additional videos on print-ready files. Thanks again for taking the time to write a review - we appreciate your feedback!

November 4, 2021

This app is really good! It has many different options and is very easy to learn. The customer service is amazing. No matter what question you have, they will try to solve your problem as quickly as possible. Highly recommended.

4 months using the app
Kickflip replied November 5, 2021

Thanks for this amazing review! It means a lot to us.
We enjoy helping our clients get their projects done. Your success is our success!

I invite you to contact us directly to help us associate these kind words with the brand you represent. :)

Many thanks,