Reviews (134)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.

May 6, 2022

Fantastic, very easy to operate and final effect is great, help us a lot to develop the customize project.

Supzoom
China
Over 1 year using the app
Kickflip replied May 9, 2022

Thank you for the kind words SupZoom!

We're glad we were able to meet your expectations and you're totally right, your product is looking good in that configurator. It seems like you understood well how to use the app and created a great experience for your customers.

We're grateful for customers like you.

Best,

March 23, 2021

This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.

TheShotski
United States
Over 1 year using the app
Kickflip replied March 26, 2021

Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!

September 22, 2022

Great experience so far. The tool offers many options to customize your product personalizer to your own needs. Their support was also excellent. I had some very specific questions/ problems to solve and they helped quickly.

ggpadz.com – custom mouse pads
Austria
Over 1 year using the app
Kickflip replied October 28, 2022

Thanks for this review! It's much appreciated.

It's great to know our features suited your needs.
Stay tuned, we have more updates to come ;). As always, never hesitate to reach out again if you need any help from our support team. We're here to help!

Kickflip team

March 25, 2022

I sell neon led signs and this app was super helpful in creating my live preview customizer for my customers. It saves me so much time on having to quote each individual customer. It is super easy to use and beginner friendly however if you have any questions they have people to assist you . Jackie Richardson helped me out with all my needs and questions and I have nothing bad to say about her she was beyond helpful !!!

Glow Me Up Neon
United States
About 1 year using the app
Kickflip replied March 25, 2022

Thank you so much for this great review! It means a lot to the whole team.
Getting customers the help they need is extremely important to us at Kickflip. I also enjoyed seeing how quickly your Neon Customizer project came together.

You are welcome to reach out at any time. Good luck!

January 21, 2022

Endless possibilities. Our company has been using this app for a little over a year. We have used this app for our custom vest and jacket program, which has made a big difference in sales and content. Customer service is helpful and will always answer your questions. If you are planning on looking for a simple yet effective customizer app, this is the one for you.

First Manufacturing Company
United States
About 1 year using the app
Kickflip replied January 28, 2022

Thank you so much for this great review. This means a lot to the whole team! We are very fortunate to have First Manufacturing Company as one of our clients. You did an amazing job with our tool and we really enjoy seeing your leather vests and jackets endless custom possibilities! Never hesitate to reach out if you need anything.

Best,

May 9, 2022

Wonderful support team! Great options to set up your customizer. Very easy to use for a basic product like e.g. a t-shirt, but by adding logical rules in the background also suitable for a more complex customization.
My only suggestion for improvement: It would save a lot of time and brain power if questions and rules could be duplicated.

BORROWED
Germany
About 1 year using the app
Kickflip replied May 9, 2022

Thank you for sharing this good review!
This feedback means a lot to us.

We're glad you appreciate the conditional logic feature and we have good news for you: it's possible to duplicate rules! We will contact you directly to explain how to do this. As for duplicating questions, it's not available yet, however we will add this idea to our feature requests list. Please do not hesitate to reach out to our support team if you have any other questions or ideas.

We truly hope our collaboration will last!

Best,

May 12, 2022

It is the best app i've tested so far! Some features must be added to be perfect, but they keep updating its features and listening to its costumers.
Costumer support is really great, Cindy was very helpful everytime i had some problem.
Fully Recommend

Boomswagg
Portugal
About 1 year using the app
Kickflip replied May 19, 2022

Thanks for this great review!

Listening to our customers is very important to us as it helps us improve. We are committed to constantly updating Kickflip with new features that help you create exactly what you need.

We are very happy you like our app! Our team members appreciate your cool products as well, and some of them have already placed their orders ;).

Don't hesitate to reach out if you need anything.

Best,

June 12, 2023

Very well-designed app and customer service is out of this world. Highly recommend. Pricing system is also super competitive compared to other apps of this style.

POP BAG USA
United States
About 1 year using the app
Kickflip replied June 12, 2023

Thank you for your wonderful review. We are delighted to hear that you find our app well-designed and our customer service exceptional. Your recommendation is greatly appreciated, and we will continue to strive for excellence in all aspects. Thank you for choosing Kickflip, and please don't hesitate to reach out if you need any further assistance.

January 18, 2023

By far, and I mean it, the best customizer available on Shopify. Don't look for other apps, they don't even come close to it.
Easy to understand and handle, it gives options for all types of products and works very well (as well as being beautiful with a quality aspect)
Special thanks to Jackie and the support that has been available at all times even with my thousands of questions!
HIGHLY RECOMMENDED.

Vinylacy
France
About 1 year using the app
Kickflip replied January 18, 2023

Your words of encouragement are greatly appreciated! :)

We are so happy to hear that Kickflip has been a great help to you in selling customizable products on Shopify. We pride ourselves in creating an easy to use and visually appealing product, and we are glad that it was able to meet your needs. Stay tuned for more updates as we continue to upgrade and improve Kickflip! Thank you for your support.

Sincerely,

The Kickflip Team.

May 25, 2022

Es una aplicación muy útil para vender productos personalizados en tu tienda online. Es lo que buscaba.

Caramel Wear Clothing
Spain
11 months using the app
Kickflip replied May 30, 2022

Gracias por tomarse el tiempo para compartir su experiencia con nosotros. Estamos muy contentos que te guste nuestra aplicación y hayas decidido usarla para tu proyecto.

¡Le deseamos mucho éxito!

Saludos