Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for product customization, noting its ability to adjust prices based on customizations and a payment structure that charges only on sales, ideal for small businesses. The app's modern interface and features like logic and masks enhance the customization experience. Exceptional customer support, including 1-on-1 video sessions and detailed chat responses, further adds to merchant satisfaction.
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If you want product customization, your search ends here. Easy to use and customer service has been wonderful. Highly recommended!
Thank you so much for this positive review.
We are happy to have you as a client and we have to admit that your products are gorgeous! Never hesitate to reach out, our team is always here if you need anything.
Wishing you great success!
Great App really useful and i like that i am able to put one product on for free so i can test and see how it goes before adding my future products.
Thank you for this great review!
We're glad you found our 0$ plan to be helpful. Providing an accessible solution is one of our main goals. It's also exciting to know you plan to add more product customizers from Douk Snow.
Keep up the good work!
Best,
I am so happy with this app. It's very user-friendly. The support is also supper. I enjoy the result!!
Une très bonne application avec l'un des meilleurs support client que j'ai vu. Travaillant moi même dans l'industrie du software, j'apprécie beaucoup l'aide qu'ils ont pu apporter ainsi que la simplicité d'utilisation de Kickflip. De nouvelles fonctionnalités apparaissent régulièrement, hâte de voir la suite !
Merci beaucoup pour ce review!
C'est toujours un plaisir de lire que notre support client est à la hauteur. Nous sommes d'avis qu'il est primordial de soutenir nos utilisateurs et de les aider à créer la meilleure expérience de customization possible. Votre succès est aussi le nôtre! Aussi, nous continuons activement à développer de nouvelles fonctionnalités en espérant offrir une plateforme toujours plus complète et facile d'utilisation.
C'est un réel plaisir de suivre l'évolution de votre projet d'arches gonflables. Nous espérons que vous aurez un vif succès!
We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. The configurator we wanted to build and have built is large with many options and very complicated in its dependencies and cross-relationships - with Kickflip thanks to a very well functioning and super simple "programming" tool no problem and very easy to use. Everything has been easy and understandable for us non-programmers to set up and for the few uncertainties we had on our way to the finished configurator, we have received probably the best and fastest customer service both via chat and video call that you can imagine and wish for. A brilliant app, we look forward to seeing how it develops in the future. The changes made to the app since our launch with Kickflip have all been very good and helpful and we felt we could also initiate improvements by providing comments and feedback. Thank you for your great work - keep it up! PS.: Many thanks and a warm greeting to Cindy - you do a great job and have really always been able to help us. YOU are the best customer service there is. Best regards
Frieder Urban CEO Era of Arc
www.eraofarc.com
Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such a positive experience with our customer success team. We're looking forward to continuing to improve the app and providing even better service in the future. Thank you again for your kind words - we really appreciate it!
Fantastic, very easy to operate and final effect is great, help us a lot to develop the customize project.
Thank you for the kind words SupZoom!
We're glad we were able to meet your expectations and you're totally right, your product is looking good in that configurator. It seems like you understood well how to use the app and created a great experience for your customers.
We're grateful for customers like you.
Best,
This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.
Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the learning curve. Feedback like yours is very helpful and I assure you that we are constantly improving our documentation and tutorials in the hope of making it as user-friendly as possible for our customers. Cheers!
We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design.
We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide us to rate this app 5 stars.
We highly recommend this app and company.
Best regards
Hervé Baud / Jorge Baldaia - M2G Clothing
Dear Hervé and Jorge,
Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user-friendly experiences, and aim for excellence. We're thrilled to hear that our app has contributed to your business in a meaningful way.
Cindy and our development team thank you for your acknowledgement. We're excited to keep taking care of your needs and going above and beyond your expectations.
Best,
-The Kickflip team
Great experience so far. The tool offers many options to customize your product personalizer to your own needs. Their support was also excellent. I had some very specific questions/ problems to solve and they helped quickly.
Thanks for this review! It's much appreciated.
It's great to know our features suited your needs.
Stay tuned, we have more updates to come ;). As always, never hesitate to reach out again if you need any help from our support team. We're here to help!
Kickflip team
Finally an app that has all the custom options I need.
If you also enable manual text sizing for our customer and adding a possibility to add a link in the text then you really created the most perfect app ever!!
Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release date but I can confirm that it's in our pipeline. Stay tuned for updates, as we continue to enhance Kickflip to better serve your needs. Thanks again for your review.