Reviews (147)

Overall rating
4.5
Counts per rating level
  • 86% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust product customization features, including adjustable pricing and 3D model support. Its user-friendly interface and live preview enhance the shopping experience. The "pay as you go" pricing model is particularly suited for small businesses, encouraging market expansion. Seamless integration with e-commerce platforms, continuous updates, and responsive customer support, including 1-on-1 video sessions, further enhance its value.

November 26, 2020

I am so happy with this app. It's very user-friendly. The support is also supper. I enjoy the result!!

Signe Louka
Canada
Over 1 year using the app
May 5, 2022

Une très bonne application avec l'un des meilleurs support client que j'ai vu. Travaillant moi même dans l'industrie du software, j'apprécie beaucoup l'aide qu'ils ont pu apporter ainsi que la simplicité d'utilisation de Kickflip. De nouvelles fonctionnalités apparaissent régulièrement, hâte de voir la suite !

Arche Gonflable
France
Over 1 year using the app
Kickflip replied May 9, 2022

Merci beaucoup pour ce review!

C'est toujours un plaisir de lire que notre support client est à la hauteur. Nous sommes d'avis qu'il est primordial de soutenir nos ...

July 29, 2022

We were looking for an uncomplicated configurator tool that is quick and easy to set up, offers many design options in terms of appearance and works absolutely reliably with short loading times. We looked at and tested all the configurators on the market and with Kickflip we found exactly what we needed. We have been using the app for some time now and we are still heavily enthusiastic about it. ...

ERA OF ARC
Germany
Over 1 year using the app
Kickflip replied July 29, 2022

Thank you so much for your amazing review, Frieder! We're really glad to have been able to provide you with the product configurator tool you needed and that you've had such ...

May 6, 2022

Fantastic, very easy to operate and final effect is great, help us a lot to develop the customize project.

Supzoom
China
Over 1 year using the app
Kickflip replied May 9, 2022

Thank you for the kind words SupZoom!

We're glad we were able to meet your expectations and you're totally right, your product is looking good in that configurator. It seems ...

March 23, 2021

This app has saved me hours and hours of dealing with indecisive customers that aren't sure what they want their custom product to look like. Now they can design it themselves and I don't need to get involved. The setup process has a bit of a learning curve, but if you know Photoshop (or someone who does) you can make a pretty amazing user experience with this app that saves time and makes money.

TheShotski
United States
Over 1 year using the app
Kickflip replied March 26, 2021

Thanks very much for your review of our platform. We're glad you feel like it's a great asset for your creative business ;) ! We also want to thank you for pointing out the ...

July 17, 2023

We are using this app since few days now. We tried a lots of apps to offer options in an easy and beautiful way for our customers and this is by far the best app for us, easy to use, lots of possibilities for options, clean design.
We want to thanks Cindy from helpdesk and the developers team for helping us to integrate some code for the cart. The great customer service we received, also decide ...

M2G Brindes
Portugal
Over 1 year using the app
Kickflip replied July 19, 2023

Dear Hervé and Jorge,

Thank you for your kind words and the 5-star rating. We love hearing your feedback at Kickflip! It's what drives us to constantly innovate, create user- ...

September 22, 2022

Great experience so far. The tool offers many options to customize your product personalizer to your own needs. Their support was also excellent. I had some very specific questions/ problems to solve and they helped quickly.

ggpadz.com – custom mouse pads
Austria
Over 1 year using the app
Kickflip replied October 28, 2022

Thanks for this review! It's much appreciated.

It's great to know our features suited your needs.
Stay tuned, we have more updates to come ;). As always, never hesitate to ...

July 31, 2023

Finally an app that has all the custom options I need.
If you also enable manual text sizing for our customer and adding a possibility to add a link in the text then you really created the most perfect app ever!!

ChefsCotton
Netherlands
Over 1 year using the app
Kickflip replied August 2, 2023

Thank you for your glowing feedback! We appreciate your suggestion regarding manual text sizing. Concerning hyperlink inclusion in text descriptions, I don't have a release ...

January 30, 2024

This innovative app takes personalization to a whole new level, allowing users to tailor products to their unique preferences. The support guided me through the entire process. Top support and shootout Elisabeth!

doggylee
Slovakia
About 1 year using the app
Kickflip replied February 1, 2024

Thank you for your enthusiastic feedback! It's fantastic to know that Elisabeth and our support team were able to guide you through the onboarding process. Your support is ...

March 25, 2022

I sell neon led signs and this app was super helpful in creating my live preview customizer for my customers. It saves me so much time on having to quote each individual customer. It is super easy to use and beginner friendly however if you have any questions they have people to assist you . Jackie Richardson helped me out with all my needs and questions and I have nothing bad to say about her ...

Glow Me Up Neon
United States
About 1 year using the app
Kickflip replied March 25, 2022

Thank you so much for this great review! It means a lot to the whole team.
Getting customers the help they need is extremely important to us at Kickflip. I also enjoyed ...