Reviews (134)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.
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Customer support is on another level. This app is amazing. You can modify all the features exactly like you want to. 10/10.
Thanks for the amazing review! At Kicklip, we pride ourselves on our customer service and creating the perfect product customization solution for you. Thank you for your business!
Customer service is outstanding - experience with this app has been great thanks to the help that I received
Thank you for your feedback about our customer service! We're delighted to hear that you've had a great experience with our app, and we're glad that our team was able to assist you. If you ever need any further assistance, please don't hesitate to reach out to us. Thank you for choosing Kickflip!
I found Kickflip from Shopify App search. After comparing with others, I know this is exactly what I need to customise my handmade leather product. But for someone like me with very poor IT and Photoshop knowledge, at the beginning, it's really frustrated to handle. I tried to seek support via App chat just before giving up. The team replied me very quick. Guide me step by step patiently and clearly. All is amazing! I just set up my shop and really enjoyed it! I will definitely use the App again for my other products.
Hi! We're glad to hear that you found Kickflip and that it was exactly what you were looking for to customize your products. We're sorry to hear that you had some frustration at the beginning but are happy that our team was able to help you out and that you're now enjoying the app. We'll definitely be here if you need any help in the future. Thanks for using Kickflip!
Great logic and UX with reasonable pricing plus a responsive support makes this great software. I do recommend and look forward to future development.
I've searched far and wide for the perfect producer customizer, and lucky for you, you just found it! This is by far the cleanest, most modern, and intuitive option out there. Customer support is amazing and are always very quick with their responses and always eager to help. Highly recommended and I'll be a long time user! Great stuff Kickflip team!!
Thank you so much !! We're thrilled to hear that our product customizer solution has met your expectations and that our customer support has been helpful. Your feedback means the world to us. We're grateful to have you onboard and we promise to keep delivering the quality you've come to expect.
- The Kickflip Team 🙏🏼
I'm using this app in order to allow my customers to customize their T-shirts before placing an order. The tool is amazing!! It was a little challenging in the beginning for me to figure everything out, but with dedication and time I was able to build an amazing tool!! And anytime I needed assistance or help, or had a question, I was able to talk with a representative. They are very very helpful and fast at responding and really care about you! I am more than happy with the app and would recommend anybody who is looking for a customizer to use this app! Also they are affordable and very high quality.
Thanks for taking the time to share this powerful review!
We are very glad you enjoy using our platform so far. It is our priority to help you succeed, so please do not hesitate to contact us if you need anything.
We are thrilled to see your custom t-shirt customizers!
Keep up the good work :)
I would recommend this application to anyone. Very easy to use and the customer service is amazing!
Hello,
We're happy you’re appreciating our platform!
Thanks for your trust and very nice review, we're thankful for great customers like you. Our support team is always here to help. Never hesitate to reach out!
Warm regards,
Besides being an awesome app per se, the customer service was unbelievable. We met several times, face to face, besides emails exchange until the app was working exactly the way I was hoping it would. They go above and beyond to help you, never coming shy of answering your questions. Awesome job, Kickflip Team!!!! :-)
Thanks so much for the kind words! We're happy to have been able to help you out and create an app that you love. Keep spreading the word - we really appreciate it! :)
I looked into three different Customize Products and ended up selecting this one. It’s super easy to use and has a bunch of awesome demo products available on the backend. The customer support is very well. Cindy, in particular, was incredibly professional and quickly solved the problem I was facing.
Thank you for choosing Kickflip and taking the time to share your experience. We're thrilled to hear that you've found our software intuitive and full of features that cater to your needs. Our team is dedicated to providing exceptional service and solving any issues promptly, so it's wonderful to see their efforts recognized. We're excited to continue supporting your customization journey! Thanks again for your kind words.
Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from
Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.
Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.
Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.