Reviews (136)

Overall rating
4.6
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its advanced customization capabilities, especially useful for businesses offering personalized products. They appreciate the ability to add custom fields that dynamically adjust pricing based on customization complexity and the realistic product visualization that saves time and resources. The app supports a wide range of product customizations and is praised for its live preview feature and modern interface, enhancing customer experience. It integrates seamlessly with Shopify, ensuring reliable performance and easy management. Customer support is also a strong point, with merchants reporting quick and effective assistance through various channels, contributing significantly to a positive user experience.

June 1, 2023

We like the app very much; UI is beautiful and is Easy to use and set up. Great technical support and customer service.

My Store
United States
3 months using the app
Kickflip replied June 1, 2023

Thank you for your positive feedback! We're delighted that you find our app's UI beautiful and easy to use. Our team takes pride in delivering excellent technical support and customer service. If you have any further suggestions, please let us know. Thank you for choosing Kickflip!

June 28, 2021

This app is incredible. The User interface looks second to none, offers unlimited customization, and customer support is the best I've seen from any service since opening my store. To the people looking for a product customizer, look no further. To the developers and MyCustomizer team, job well done!

Greek Lights
United States
2 months using the app
Kickflip replied July 6, 2021

Thank you so much Daniel!

We're happy you’re appreciating our platform! When it comes to customer support, we do our very best to respond to each question promptly as we value human interaction. It's also so much fun to discover great brands and inspiring entrepreneurs like you.

We all wish you great success with your new customizer!

November 25, 2020

I tried almost all Customizer-Apps here on Shopify and it's the best app so far. The previous reviewers have already summed it up quite well. The app integrates wonderfully into your store and offers great performance on both smartphones and desktop PCs. We're really looking forward to the next features updates!

michelle's mods
Germany
2 months using the app
July 31, 2023

Outstanding Shopify App for Personalized Products!

I want to express my heartfelt thanks to the creators of the Kickflip App on Shopify! This app has made offering custom products a breeze for my small business. Its user-friendly interface and superb customer service are second to none. With a wide range of customization options, seamless integration, and automated processes, it's an absolute game-changer. Highly recommended!

Fondaii
Mexico
About 2 months using the app
Kickflip replied August 2, 2023

We are thrilled to read your wonderful review and hear about your experience with Kickflip. Your kind words are a testament to the hard work and dedication of our team. We are committed to delivering the very best in terms of functionality, integration, and customer service. Your feedback motivates us to strive for continuous improvement. Thank you for choosing us as a partner in your business journey. We look forward to serving you even better in the future.

August 11, 2023

Not every store needs a customizer with complex tools to personalize products. Some store require a clean, minimal, modern, and easy-to-use customizer.

If that is what you're looking for, do not waste your time researching, I have spent a lot of time on this and Kickflip is the only affordable option with beautiful UI and very easy setup!

Make sure to follow their instruction videos.

CURVD
United States
About 2 months using the app
Kickflip replied August 29, 2023

Thrilled to hear you're loving Kickflip! We built it to be user-friendly with a sleek UI, so we're glad it's the perfect fit for your store. Those instructional videos? All part of our plan to make your experience as smooth as possible. Thanks for spreading the love and keep rocking the e-commerce world with Kickflip! Need anything else? We're here for you. 🚀

Cheers!

July 8, 2022

Kickflip est une excellente solution qui s'intègre parfaitement à Shopify.
Souple et réactive, j'ai pu l'intégrer facilement et créer mon produit personnalisé avec de nombreux paramètres (styles, couleurs, dimensions, prix...).
Son rendu est excellent et permet une très jolie mise en scène de mes produits.
De plus, le support commercial parle très bien le français puisqu'ils sont installés au Quebec.
Je recommande chaudement !

Mister PRO
France
About 2 months using the app
Kickflip replied July 8, 2022

Un grand merci d'avoir pris le temps de laisser ces commentaires!

Nous sommes heureux que notre configurateur vous plaise et sachez que c'est toujours un plaisir de pouvoir aider en français!.

Toute l'équipe a hâte de voir votre customizer Vipanel en action!

Merci encore,

February 23, 2021

This app is exactly what I was looking for. Compared to other apps I've tested, mycustomizer is intuitive and easy to use. And if you get stuck, the support is immediately helpful, friendly and quick to respond. My customers really like the ability to customize their product.

Partybox
Germany
About 2 months using the app
Kickflip replied March 26, 2021

Wow! It sounds like we're a good fit and that's good news.
Thanks for taking the time to share your feedback with us. We're happy you think our platform is intuitive and easy to use because that's exactly what we want to offer as a product configurator solution. It's also nice to see that our customer service helped you quickly when needed, we're always here to help!
Now let's celebrate with garlands and balloons ;)

November 25, 2020

I highly recommend this app! It is great, simple, easy to use, smooth, and offers a variety of options. It works as well on Desktop as on Mobile, which is a plus, and not easy to find. You can even customize the app itself (color, fonts, font format...) which gives the impression that it is really part of your website, not an extension or a third party app. The staff is responsive, quick, and always propose solutions and alternatives. You can definitely rely on the team! Thank you MyCustomizer for such good support.

Urban Bonfire
Canada
About 1 month using the app
November 29, 2021

I enjoy working with this configurator. It's incredibly easy to get from idea to execution and the support is spot on. Highly recommendable

Sofa Republic
Germany
About 1 month using the app
Kickflip replied November 30, 2021

Dear Jens,

Thank you for taking the time to share this great review.
Glad to know you are enjoying the app so far and that our support team has been helpful to you. Our main objective is not just to create an easy-to-use platform for businesses, but also to provide excellent support so that our customers can succeed.

Never hesitate to reach out if you need anything!

Best,

July 29, 2020

Highly recommend! The admin UI is easy to use, has a lot of built in options, and is responsive. Once everything is set up, its fast and easy to make any updates as needed. Customer support is phenomenal! Renaud and his team are reliable and quick to respond to any issues we have encountered. Overall a great product that fit our needs well.

DODOcase, Inc.
United States
27 days using the app