Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for product customization, noting its ability to adjust prices based on customizations and a payment structure that charges only on sales, ideal for small businesses. The app's modern interface and features like logic and masks enhance the customization experience. Exceptional customer support, including 1-on-1 video sessions and detailed chat responses, further adds to merchant satisfaction.
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Best customizer / product builder on Shopify! Easy to use, pretty self-explanatory for selfthaught developers like me... Kickflip is just a lifesaver for my business!
I save time, energy... and stress (as my introvert self does not have to communicate to all customers for their custom product...)!
Special shout out to Cindy ☺️
Thank you so much for your kind words about Kickflip! We're glad to hear that you find it easy to use and that it has proven to be a valuable tool for your business. Cindy certainly appreciates the shout out - she works hard to help our customers succeed with product customization. Keep up the awesome work! We’re always here to help if you have any questions or need assistance.
By far the most amazing customizer app you'll find on the Shopify app store. So easy to set up and the functionalities including logic rules and layers give you the freedom to create a customizer even for a complex product. The team is so easy to get in touch with and very responsive and eager to help out. Haven't faced any significant problem with the app aside from a few lags here and there given the complexity of our product. But amazing experience overall! Will surely recommend this app to friends and fellow entrepreneurs. Kudos to the Kickflip team! Keep up the great work!
Thank you so much for your wonderful review! We're thrilled to hear that our customizer app has provided you with an easy-to-use platform for creating complex product customizations. We will continue to optimize Kickflip to provide you with the best user experience possible.
I can't seem to use the app as I need a login- which I don't have and don't have the option to obtain. I tried going to their website and that just brings me back to this page--
We are sorry about that! We can help you, please write to us at help@gokickflip.com and we will get it sorted out in no time.
Very pleased so far with KickFlip. We are launching the customisation app in a couple weeks and cannot wait to see how it is received. Watch a few of the videos as once you get the hang of it, it's very very user friendly and so much more advanced than other customisation apps we've seen. Cindy and Jackie have also been so helpful and quick to respond to my questions.
Your excitement for Kickflip is palpable and it's truly inspiring! We designed it to be intuitive, cutting-edge, and above all, user-friendly - and it seems we've hit the mark.
Hearing your kind words about our customer success team, is incredibly gratifying. Their goal is to make your experience seamless and they'll be thrilled to learn they're succeeding.
As for your upcoming launch, we're on the edge of our seats! We believe in your vision and can't wait to see how it revolutionizes your e-commerce journey.
What a great addition for our business to have access to this app. Once we worked out how to setup the files and process through the workflow it's been fantastic to begin to offer our customers the ability to customise their orders. Support from Jackie during our introductory video call was great and she was able to help answer some of our outstanding queries. Early days for us using thew app and can't wait to see the feedback from our customers who will use it on our store. Also love the fact that the costs are based on the success of customers purchasing.
John and Gillian - jackharryandollie.com.au
Hey John and Gillian! We are stoked to hear about your positive experience with Kickflip! You know, we really strive to provide that intuitive experience to our users, and it's just awesome to see that coming to life for you guys.
Huge props to Jackie too - she's an absolute rockstar in our team! We’re glad to know she was able to answer your queries and assist with the setup process.
Our mission at Kickflip is all about bringing success to businesses, and we’re excited that our pricing model based on successful sales is resonating with you.
We can't wait to hear how your customers love using the app on your store.
All the best!
- The Kickflip Team
I have been using kickflip for a few days now and I am very impressed with its features and performance. It is easy to use, reliable, and has everything I need to manage my projects. The app is constantly updated with new improvements and bug fixes, and the team behind it is very responsive and helpful. Whenever I have a question or a problem, they are quick to reply and offer solutions. They also listen to feedback and suggestions from users and implement them in future updates. I highly recommend this app to anyone looking for a great personalizing tool.
Thank you for your thoughtful review! We're thrilled to hear that you're finding Kickflip beneficial for your product personalization needs. Our team is committed to providing consistent updates and efficient customer service, and we're glad to know we're hitting the mark. Stay tuned for more features and improvements in forthcoming updates. Thanks once again for your recommendation and for being a valued Kickflip user!
We use this app to allow customers create custom signs that we printed and fabricate. After working with a lot of different customization apps, this is by far the best looking. Now, it doesn't do exactly what I need it to do, but there are enough features to let me create work arounds and still create a great experience for our customers. I give it 4 stars due to some of the things that it is lacking and some rough backend UI/UX, but the Kickflip teams seems like they are eager to grow and develop this app and I am excited to work with them in the future to create a great product! They customer support is second to none and that is super reassuring when working through any struggles.
Thank you very much for your review of Kickflip!
We're glad you are happy with what we offer so far and that you like the way our app looks. It's something we've worked hard on and we're pleased our efforts resonated with you. We also want to thank you for this detailed feedback. It helps us a lot when customers provide constructive criticism and it's indeed our intention to constantly add new features and improve our platform in the future.
Never hesitate to reach out if you have any questions or if you want to share ideas with us!
Best,
I want to love this app but it's missing so much functionality that I can't use it. Since it replaces the product page, there's no place for a description, I can't customize the template to include important info or complementary products. There is nowhere to display reviews on the product page, etc. If this could be embedded in the product page or a pop up that opens when the customer clicks a "customize this" button it would be pretty brilliant.
We're sorry to hear that you've been having difficulties with our app, but we're here to help! The good news is that actually, the functionality you mentioned is available in Kickflip.
You can indeed add a 'Customize' button to your product page allowing you to retain essential elements such as reviews, product description, product image, and more. When clicking on the 'Customize' button, your customizer will appear in a pop-up, just like you expected. Take a look at this example: https://demo.gokickflip.com/products/gaming-controller
This guide provides detailed steps on how to accomplish this: https://help.gokickflip.com/en/articles/6289000-integrating-your-customizer-in-shopify
If you need any assistance, don't hesitate to contact us via our live chat support. Our team is more than willing to guide you through the process.
Thank you for choosing Kickflip. We appreciate your business and we're dedicated to ensuring your experience with us is always a positive one.
Great app, works awesome but unfortunately our product was in the restricted product policies of the app so we need to find an alternative to it.
Thank you for taking the time to share your feedback. We appreciate your kind words about Kickflip.
We understand your point regarding the restricted product policies of Kickflip and Shopify. These restrictions are in place to comply with legal regulations and the policies of the Shopify platform, which prohibit the sale of certain firearm-related items and accessories. https://www.shopify.com/legal/aup-definitions
Kickflip's terms and conditions outline the limitations on selling firearms, firearm parts, and related items. We take these restrictions seriously to ensure the safety and compliance of our users with both our terms and Shopify's policies.
We regret any inconvenience this may have caused you, and we understand that finding an alternative solution can be challenging.
Again, thank you for your feedback, and we appreciate your understanding.
Best regards,
- The Kickflip Team
Brilliant app, easy to use and very responsive developers available basically all the time, and great UX
Thank you for saying that. It's great to hear that you're enjoying our product customization app! Additionally, we're glad you find our user interface easy to use. Cheers!