Reviews (139)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for product customization, noting its ability to adjust prices based on customizations and a payment structure that charges only on sales, ideal for small businesses. The app's modern interface and features like logic and masks enhance the customization experience. Exceptional customer support, including 1-on-1 video sessions and detailed chat responses, further adds to merchant satisfaction.
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Very beautiful app, easy to figure out and customer support was great with all my annoying questions. Would recommend 100%. My suggestion to kickflip, add a HEX color wheel option for customers to choose from
Thank you for your wonderful review and recommendation of our app. We greatly appreciate your feedback and are delighted to hear that you found our customer support helpful.
Your suggestion to add a color wheel option is a very good idea, and we agree that it would be a valuable addition. We will carefully consider it as we continue to improve our app to meet the unique needs of our users. For more information about how we handle feature requests, please take a look at this article : https://help.gokickflip.com/en/articles/4677869-how-we-manage-feature-requests.
Your satisfaction is our top priority, and we are grateful to have you as part of the Kickflip community.
This application has helped me a lot to offer personalization services to my customers and I would like to emphasize their customer services by chat which is very easy to use. The kickflip team was able to answer my questions again, thank you!
Thank you for your kind words - we're so happy to hear that our app has been of help! The team is dedicated to providing great customer service, so thank you for letting us know that we're succeeding. We appreciate your business and hope you'll continue to use Kickflip in the future. :)
This app is really good! It has many different options and is very easy to learn. The customer service is amazing. No matter what question you have, they will try to solve your problem as quickly as possible. Highly recommended.
Thanks for this amazing review! It means a lot to us.
We enjoy helping our clients get their projects done. Your success is our success!
I invite you to contact us directly to help us associate these kind words with the brand you represent. :)
Many thanks,
This app is a complete solution for personalization. The app is complete and very user-friendly. If you get stuck they have great support and are always willing to help in order to get your idea back on track. I wish there were more videos in order to further learn. I want to know more about print ready files.
Thank you for your kind words and suggestions! We're so happy to hear that you're enjoying the app and finding it user-friendly. Our support team is always available to help if you need any assistance, and we'll be sure to pass along your suggestions for additional videos on print-ready files. Thanks again for taking the time to write a review - we appreciate your feedback!
Brilliant app highly recommend, very sleek, great support for any questions and they also send recommendations to make it better
Thank you so much for the kind words - we're really happy to have you on board! :) We're constantly working hard to make sure our product configurator is the best it can be, and we really appreciate your feedback. <3
This app is amazing! It was surprisingly easy to set up and our customers love it. The support team is incredible as well
Thank you for this great review!
The fact that you found it easy to configure your customizer means a lot to us since we strive to make the solution as user-friendly as possible. Your success is our success!
Warm regards,
I've been using this app and many app's have horrible support, not this one. They are very quick to respond and will setup a video call if necessary. They go the extra mile and are extremely knowledgeable and helpful. I highly recommend this app.
Thank you for your kind words! We're happy to hear that you've had a positive experience with our app and support team. We'll continue to do our best to provide an excellent service for all of our users. :)
We have been using the app for sometime now and have tried couple of apps for customisation. This is by far one of the best apps we came across and value the team that's behind. We faced couple of challenges to integrate the app properly with our theme and even if we are not that techy enough. The team had taken extra steps to provide us with solutions and response time is fantastic.
Thank you for your kind words about Kickflip. We're thrilled to hear that you've found it to be one of the best for product customization and that our team's support has been helpful. Your support is truly motivating, and we look forward to bringing you even more enhancements in the future.
Brilliant App and even better customer services. Renaud provided me with fantastic customer services, helping me at every step and sorting the coding her me, which I didn't have the skills to do. Highly recommend this app and its services to back it up.
One of a kind unique service thats a hidden gem for Shopify users looking to create an e-commerce store that sells bespoke or customisable goods. Customer support is by far the best of any application we've used to date, and whilst using the software can be a little tricky at first, its easy to get the hang of and gives you huge amounts of freedom for extremely generous pricing/plan options that no other service attempting similar can offer.
Thank you for reviewing Kickflip! We consider a great user experience and excellent customer service as our top priorities, and we're delighted to have delivered on that.
We remain dedicated to assisting our clients in creating outstanding product customizers. Thank you for joining us on this mission and sharing your valuable feedback!