Navidium Shipping Protection

Cart Upsell | Cross Sell | Order Protection | Ship Insurance

Shopify app insights
  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: no impact to your online store

Reviews

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars

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1 - 10 of 83 reviews

SportStop.com

Location United States
Time spent using app 17 days

Finally a better solution for funding loss and damage in shipping. We have tried other solutions but was never satisfied with the service that those companies provided to our customers. Now we can have a pool of money to "self insure" those packages and take care of customers faster without loosing money. We have been on navidium for only 3 weeks, but we are very happy with it. 50% of our customers are opting into the package protection and only a handful of customers purchased it inadvertently and wanted a refund (which we provide right away if they ask). I highly recommend this app for any ecommerce company that has problems with lost or damaged products in shipping (which I think is 100% of merchants).

Ativo Skincare Inc.

Location Canada
Time spent using app 4 months

We moved from another app that made the customer experience difficult. It was important to us to handle the claims as we saw fit and Navidum allows us to do that. Highly recommend this app for self-management of any insurance claims. Easy integration. Support emails could be answered a little more quickly but overall we are super happy with the app and the support we've received.

Ivy City Co

Location United States
Time spent using app 6 months

This app has literally helped our store save so much $$ ! We were already sending out so many replacements to our customers and the Route app we were using before was not customer friendly and had a long waiting period. This app let's us service our customers right away.!

GRIP6

Location United States
Time spent using app 5 months

Great app, fair fees. Instead of taking a percentage of sales, they just charge a flat, fair monthly fee. This app is great!

Raingler

Location United States
Time spent using app 7 months

We are so much happier with Navidium! We had used Route in the past and there were just alway so many issues. Thank you for making a quality app with superior customer service. All of us on the Raingler team appreciate what you guys do!

Curious Baby Cards

Location United States
Time spent using app 4 months

This app is wonderful and so are the developers behind it. The support is quick and efficient. The app does exactly what it is supposed to do. And best of all we get to control the customer experience and delight our customers. Highly recommend for any e-commerce company that cares about taking care of their customers. Thanks!

Gleamin

Location United States
Time spent using app About 1 month

Best one out there!! Couldn't rate Navidium enough. Much better than any competitor. Would give 6 stars if we could!

The Accessory Barn - GRANDCO SANDALS Official Retailer!

Location United States
Time spent using app 4 days

I recently just switched to this app! I love it first off the guys are super helpful and quick to respond - they had me up and running within a few hours. Download the app today you won't be disappointed.. It works really well

Island Deodorant

Location United States
Time spent using app 5 months

We are using this app instead of Route, which we weren't happy with. I love that we are in charge of claims and can do the right thing without thinking twice about the cost to our bottom line! With Route they kept finding ways to not pay, which is extremely frustrating when the customer paid for it, and then doing the right thing still has to come out of my pocket.

Bean Farm

Location United States
Time spent using app 9 days

Great customer support so far and quick help with installation. Happy to provide this feature to our customers!

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