Navidium Shipping Protection

Upsell | Cross Sell | Order Protection | Insurance | Cart

  • Popular with businesses in the United States

Free plan available. 7-day free trial. Additional charges may apply.

App highlights

  • Up-to-date tech: works with the latest themes

  • Speed tested: no impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    100% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars
21 - 30 of 67 reviews

Bitcoin Merch

Location United States

This app provides additional income to my store. I recommend using it instead of any insurance BS apps.

Oh Clocks

Location Australia

All the positive reviews are correct for this awesome app and their great support. Over 80% of our customers leave it on in cart. It really helps us to self insure for our lost/damaged in transits and not have to mess around with courier insurance where the excess is usually higher than our cost of goods anyway. It used to be wasted time (for us and the customer) and money down the drain. Navidium solves all of this.

Fest Flags

Location United States

Dynamite app with even better customer service! Marc and his team explained everything and even helped us with a work around as our theme was throwing some errors. Navidium has helped leaps and bounds over other shipping insurance apps we tried. Must have app!


Location United States

The idea of taking the risk of covering for our shipping providers failures was initially pretty concerning. Thus far, Navidium has proven its value and we won't be going back. Serving customers better, faster is key to retention and far outweighs the risk. For us, it's proven to actually be a revenue driver both through retention and directly.

Steel Panther

Location United States

Sending your customers to a 3rd party only to hope they fit in a specific time frame and have a police report to cover a missing item is like telling them to go kick rocks. Navidium lets us help customers immediately, based on the relationship we want to build with them, not someone else.


Location United States

This app could not be easier to use and gives us greater flexibility in customer service. Game changer.

Pretty NeatCreative

I was skeptical about this app at first, but it just flat out works. Even better, their customer service team is always quick to reply to answer any of my questions. Highly recommended.

Awesome Maps

Normal insurance of shipment: Customers have to file a police report or whatever. Meaning the customers is fuming and we replace their order on our dime. Result: we don't get the insurance revenue, we pay for replacement AND the customer is still unhappy. With Navidium: Customers pay us directly. We replace immediately. End result: customer is happy and we are happy. Also the onboarding was super smooth and fast and people start using it right away. The texts and everything is easily customizable in the app settings and pretty self explanatory so I can tweak the messaging to be on brand. Thanks Navidium!

I tired every single shipping Protection app but why dont make money from your side. I love Navidium and I highly suggest it because you will make extra money on every shipment.


Navidium offered a solution to a problem that we weren't even aware we had. Our customer service was already top notch, sending replacements and refunds within a 60 day window. This app allows us to set aside funds so that we don't have to take a hit in our margins. The badge and small fee also gives our customers confidence when purchasing. There's nothing more frustrating when a customer leaves a negative review or complains the package never arrived online without having allowed us the opportunity to make it right. Now every customer will have no excuse should something go wrong. We're just a call or email away from the support they want!