Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer confidence and satisfaction by effectively managing shipping issues, such as lost or damaged packages. They value the additional revenue from customizable coverage options and appreciate the ease of integration and user-friendly interface. The responsive customer support and continuous updates based on merchant feedback are also notable benefits. Merchants particularly like the ability to handle claims directly, enhancing customer service and giving them greater control over shipping matters.
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Navidium shipping protection is awesome. It puts the customer service and experience solely in our hands so we can take care of our customers as we do with any issue! Highly recommend.
Navidium is the best app on my store by far... The best support, the best interface, and one of the easiest to use. My team and I love this app and could not imagine our store without it. We sincerely recommend giving it a try, Navidium clears away similar apps by far.
We have used Navidium for over a now and I like that it allows us to completely control the claims process. The app is easy to use and we have another source of income.
works so much better than the alternate providers on the market, easy and they help with setting everything up.
App is great. No reason to pay other companies to do the same thing you can offer customers on your own.
Service is top notch.
Adding this app was a no brainer!
We recently switched from Route to Navidium and had such great success! Customer service is very helpful and responsive.
Great app!
Excellent customer service and implementation experience. Prompt responses from support. App works great. It gives us significantly more flexibility than previous apps we've used.
Navidium is a great app! Had a few problems setting up and the support team were dedicated and relentless in ensuring a fix. App has been running great and very happy with it. Highly recommend!
Navidium is way better than the Route app which was not user friendly and not effective. Navidium has great customer service! It’s completely worth it!