Navidium Shipping Protection , 316 reviews

The concept of this app is great to begin with. We had an issue with this app that prevented mobile checkout. After expressing my concerns and uninstalling the application, a co-founder reached out to me explaining the customer service situation and offering to work us through the issue. We are reinstalling the app and giving it another go. When the owners of something care enough to take ownership of a problem, we are always willing to work through issues.

We love this app! It is exactly what we've been wanting for our store. We've been able to seamlessly help our customers with refunds/returns/replacements. Unlike some of our previous order protection apps, Navidium has been easier to use and makes the best sense financially, for our business! 10/10 would recommend to EVERY business owner.

Super easy and allows you to customize the name of your shipping protection as well as color and icon. Also love it because it allows us to handle our own claims. With Route, customers would email us first anyway, so it was a hassle directing them to another service. With Navidium we can just handle it.

I love how Navidium lets the merchants provide their own insurance by transferring the shipping warranty money to the merchants instead of keeping it. This pads our bottom line while giving us the control to help our customers if an issue arises. All other apps take all of the revenue or a percentage, so having Navidium is a huge benefit to our business!

An absolute no brainer for anyone selling physical products in e-commerce.

Fantastic app that gives all the power and revenue of Shipping protection to the merchant. Additionally, there are new features outside of shipping protection added to this feature set basically every quarter or even more often. We have killed it with Navidium and won't switch to a different provider anytime in the foreseeable future.

Excellent app, works great and integration was smooth. The support team is extremely responsive and fast at resolving any potential issues brought forward to them.. highly recommend this over the other similar apps.

Great app for the small business. No third parties needed to manage insurance process. The Navidium team was very quick helping to install an app. I highly recommend it to every Shopify store owner.

Excellent app, easy installation and quickly added additional revenue to our business. We were getting lots of packages that customers said they didn't receive or were stolen, this helps recoup those losses. It's really a no brainer and after reviewing other shipping insurance apps like shipinsure, route etc, i found this one to be the most straightforward and exactly what we were looking for.

I have been using Naviduim Shipping Protection for a while now, and I must say it's a great app. It provides an added layer of security and peace of mind when shipping my valuable items. Here are a few reasons why I highly recommend this app:

Easy to Use: The app has a user-friendly interface, making it simple to navigate and understand. Setting up the protection for my shipments was a breeze.

Comprehensive Coverage: Naviduim Shipping Protection offers a wide range of coverage options, ensuring that my packages are protected from loss, theft, or damages during transit. It's comforting to know that my items are safeguarded.

Prompt Customer Support: Whenever I had a query or needed assistance, the customer support team was quick to respond and provided helpful solutions. Their excellent service enhanced my overall experience.

Competitive Pricing: The pricing for the protection plans is reasonable and competitive compared to other similar services in the market. It's a cost-effective way to ensure the safety of my packages.

Overall, I am extremely satisfied with Naviduim Shipping Protection. It has simplified the shipping process and given me peace of mind. If you are looking for reliable shipping protection, I highly recommend giving this app a try.

Remember to personalize your review based on your own experiences with the app.