Navidium Shipping Protection , 316 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its control over shipping protection and claims management. It's praised for generating additional revenue, offsetting shipping costs, and contributing to profit growth. The app is appreciated for its user-friendly interface, seamless integration, and excellent customer service. It's seen as a cost-effective alternative to traditional carrier insurance, offering faster coverage and reduced costs. Merchants value its ability to handle claims internally, providing a better customer experience. It's considered a must-have tool, especially for stores selling physical products.
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I have been using Navidium for about a year now. I like it and it has helped keep more of the money in my pocket. A game changer. I used the other guys (Rou**) and they made all the money and actually denied some of my claims. Glad I am using Navidium. It is the way to go.
I'll keep it simple.
In this day and age of the retailer carrying the burden for EVERYTHING that goes awry with online retailing, Navidium is a breath of fresh air, and works like a Partner to help provide an insurance service for our customers, so that unlike most others, it's not TAKE, TAKE, TAKE.
If you operate in the e-commerce retail space, Navidium is essential.
Navidium has been amazing with updates, installation and features. Definitely makes it easy to manage 1 on 1 customer issues which is very important when it comes to customer satisfaction. I definitely feel at home with the navidium crew and I'm looking forward to how they progress in the e-commerce world.
Who needs "the other guys" when you have Navidium? Our small business is thanking our lucky stars for this game-changing software. We now have the power to handle claims like champs and our customers are over the moon to chat with the people they actually bought from. No more middleman talking to our customers or wasting our time! Navidium has truly been a lifesaver in providing a top-notch package protection app. Thanks Navidium, y'all are the real MVPs. 5++ Stars, no question.
Marc and his team have been great since day one when we made the switch over to them. It is nice to have another viable option.
This is possibly the best app I have on my shop. Installation was easy and it works seamlessly on my website. It puts us in a much better position to help our customers with lost packages without having to file complicated claims or deal with a third party.
Very easy to use and implement - and a way better experience for our customers for us to manage the protection process instead of solely relying on a 3rd party whether it be an app or courier.
Navidium shipping protection is awesome. It puts the customer service and experience solely in our hands so we can take care of our customers as we do with any issue! Highly recommend.
We absolutely LOVE Navidium! It's the perfect app for providing our customers with shipping protection as well as providing us with an economical way to provide said insurance! They also have incredible customer service! We will stay with them forever...please don't ever go away!
Fantastic app! It's put money in my pocket and made it a breeze to make things right for my customers when there's an issue with a delivery. The developer (Marc) really cares about his customers and is always improving things.