Reviews (319)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer confidence and satisfaction by effectively managing shipping issues, such as lost or damaged packages. They value the additional revenue from customizable coverage options and appreciate the ease of integration and user-friendly interface. The responsive customer support and continuous updates based on merchant feedback are also notable benefits. Merchants particularly like the ability to handle claims directly, enhancing customer service and giving them greater control over shipping matters.
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Amazing App, no other like it . Every shopify store owners dream. It have take control of the customer experience again when it comes to post sale delivery issues. Over a positive experience to our stores.
This is an incredible app. Put all the power in our hands to handle our customers needs. Every commerce company should be using this.
I'm so glad I found Navidium! I switched from Route to them over a year ago and it's the best decision I made. Not only is it easy to setup and the service is spot on, the process of customer service with my clients is much easier. They don't need to go through another company for service if their parcel is damaged, missing, etc. They deal directly with my company and the added human touch is a plus. Thank you for creating this for us business owners!
Navidium is a great app. Honestly, it is so simple to use and allows me to generate extra income so I can cover any shipping issues that my customers face. They also have a ton of features to help me tailor the Navidium to specific products.
This App is awesome!! works really well than other shipping security apps out there and their support is very accommodating and fast!
Very good
Love Navidium! Game changer for the shipping insurance world. Excited for the new features coming soon as well.
Great product. Great service. Marc always does a great job communicating what he and his team are up to in terms of all the different ways they support merchants.
The team at Navidium have been stellar. Despite being on the trial I received white glove service from the get-go. Customers are loving the feeling of extra protection and the increased service level that they can now opt in to. Small team, great service, and so far a great response from our customers.
I LOVE LOVE LOVE this app! It allows us to offset our reshipping costs and track the performance of our shipping carriers in the most efficient way. Support is amazing too.