Reviews (286)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.
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The support for lost packages from NetParcel is NON EXISTENT! DO NOT USE THIS APP! Super disappointed with the lack of support from netparcel when opening a claim or a ticket. They do literally nothing to help, and you can't go direct to the courier because the sender is netparcel.
Get savings on Shipping Costs, Easy to use, customer service is excellent
Good software and integration. Is helping us to save with shipping cost. Recommend !
Helped us cut our shipping costs pretty significantly. Customer service was fast when needed. I tried a few of these apps and this one came out ahead.
Really enjoy working with netparcel. cheap rates which is huge specially for us in Canada. Also the integrated real time rates for your store works great. i would recommend if people are sending larger boxes to maybe apply a 15-20% shipping markup to accommodate the difference you will see from rates given to customer to rates you will pay.
NetParcel gave us fantastic rates and we love the ShipStation integration, as this made the setup seamless. Great rates, great service, all around a great experience. We highly recommend them!
Thanks so much for this thoughtful review! We're love hearing that our rates and Shipstation integration are helpful to businesses like Kind Mask. We look forward to being a continued partner in your growth!
I have recently joined NetParcel again for my second start up business. The rates are so competitive that it is hard to look anywhere else. They are super efficient in answering the call if there are any issues and getting back to you with solutions. The only thing I would change is the default setting that sends out shipping confirmation from NetParcel. I want to be in control of sending these details out to our customers so if I forget to untick the box it goes out from them and not us. I would rather opt in than opt out. Besides that it is a great service.
So far so good, helps a lot cut cost for international shipping. Really needed a solution for this, since a lot of our customers are looking to purchase our main product The Weed Snatcher. Thanks Net Parcel
If your in Canada, this is a must. I shopped around and netParcel has the best rates by far, integrates with your Shopify store very easily. I originally setup business accounts at Purolator and UPS and their rates are much better then I could ever get. Makes shipping super easy, and I save our customers shipping fees which they love, and results in lower cart abandonment. Their customer support is also on the ball, great guys. Thanks netParcel!!!
In one word, Wow! This is more than a great app for small merchants on shopify like me. So convenient at a competitive pricing. Thank you so much!
Andrew