Reviews (286)

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to reduce shipping costs significantly through competitive pricing on both domestic and international shipments. It is praised for its seamless Shopify integration, which includes features like auto-populating shipping addresses, printing labels, and tracking shipments, all of which streamline the shipping process. The app offers a variety of carrier options, enhancing flexibility in shipping preferences and cost management. Additionally, the customer service is noted for its responsiveness and efficiency, and the interface is user-friendly and easy to navigate. Regular updates ensure the app continuously meets merchant needs, making it a valuable tool for managing shipping operations and aiding in business growth for small businesses.

November 2, 2016

I have been using netParcel for over a year now and was always really impressed with their courier offerings.

When I opened up my Shopify store, I was thrilled to see that you can easily integrate netParcel with Shopify. It was a simple 2 minute setup.

Now I can offer my Shopify customers a wide range of shipping options at a great price!

I have tried many of the other shipping websites available to us in Canada, and hands down, netParcel always has the best shipping rates.

Their customer service is fast and efficient. They are very eager to help you with any issues that arise (although so far I have run into very little).

Their website is very easy to use. A nice touch that they have is that when you book a shipment you can book the pickup all at the same time.

I highly recommend netParcel to anyone that is looking to save a great deal on their shipping costs.

Your Customers will Thank you!!

Elix Sales
Canada
2 months using the app
February 10, 2017

Great Shipping App! You can get quotes and buy your shipping labels at a great discounted price. We operate from Canada and we get cheeper rates from express carrier than Canada post. I highly recommend this App, it will help you reduce your shipping costs!

Socco Designs
Canada
2 months using the app
April 1, 2016

Great experience. Easy to use. I love the fact that we can import the order number and then get a label printed and then the package was picked up by ups. Really easy.

Everyline Designs
Canada
2 months using the app
September 17, 2019

I have a new Shopify Store and am doing everything I can to keep potential customers. That means, keeping shipping costs as low as possible to help prevent Shopping Cart abandonment. I have been very happy with the shipping rates Net Parcel offers! I am looking forward to offering more customers these low shipping rates!

Clasp Magic
Canada
2 months using the app
February 22, 2018

Never had any issues. We started out with easy ship and will never go back. ease of use. Any questions they answer quickly and prompt

Mai Chemical Supply
United States
About 2 months using the app
January 18, 2018

I primarily use the US Mail for most of my orders because they are under two pounds.

However, I recently picked up a couple of wholesale accounts and netParcel has proven their worth. Significant $$ saved using FedEx Ground! I will continue to use it when I need to ship larger packages.

Cooper French
United States
About 2 months using the app
April 26, 2023

We have been using NetParcel for approximately 4 years, we have nothing but glowing praise for their service and rates. They are more competitive than the Shopify embedded Purorator services with a wide range of options for your shipping options at checkout. They are responsive to technical issues and delivery services questions. If you have significant amount of parcels they can accommodate with weekly invoicing versus single transaction billing.
Integrates well with Shopify. A++ in our books,

Ashton Security Inc.

Ashton Security Inc.
Canada
About 2 months using the app
netParcel replied April 27, 2023

Thanks so much for this fantastic review! We love hearing feedback like this, especially from a longstanding customer like Ashton Security Inc. We look forward to many more years of supporting your growth!

Edited July 30, 2019

Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time.
Give you the ability to import a shopify order number for easy entry.

Room for improvement would be:
- Canada Post integration
- Ability to link from the Shopify order page directly to get a quote on netparcel

All minor but would be handy.

Great job netParcel!

Redriverpaddle
Canada
About 3 years using the app
February 10, 2017

I'm a small, emerging fashion artwear company and every dollar counts! I used netParcel for the first time this week and saved time and money. It's pretty easy to use, great rates, and my parcel was picked up right from my business. Really, what are you waiting for?!

Tru Images Photo Art
Canada
About 2 months using the app
April 21, 2023

Nice app for comparing and arranging shipping options. It would be nice if the app can pull orders from marketplaces rather than importing each order, but it is great as is. Thanks.

Linens Delight
Canada
About 2 months using the app
netParcel replied April 25, 2023

We appreciate your review and always love hearing that our comparison tool is helpful to businesses like Linens Delight. We will certainly keep you posted as new functionality is added to the platform!