netParcel , 281 reviews

Overall rating
4.9
Counts per rating level
  • 91% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.

September 8, 2016

Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging.
These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors.
I wish the invoicing would calculate a total for the day or week and put a group charge through, versus each individual one - it does make accounting harder.
Give it a go, you will be glad you did.

Kissandmakeup
Canada
Over 1 year using the app
January 30, 2022

Its been over 3 weeks now of us using Net Parcel and I am grateful we have. Canada Post cannot compete against 90% of our customer orders. We are seeing an increase in orders especially from Ontario (as we are in BC) because orders that were $20 prior are now $14. Plus with the free pick up, it saves us way more time. There customer service team is also outstanding. I have been blasting them with emails and they are very responsive and attentive. Overall, business is slowly trending upwards and Net Parcel are a large part of that. With the supply chain being how it is, having NetParcel backing us is making us stronger during these trying times.

Overseas Fabrics
Canada
23 days using the app
netParcel replied January 31, 2022

Many thanks for this wonderful review! We always love hearing great feedback about our rates and our support team, and we look forward to many more Overseas Fabrics shipments to come!

January 4, 2017

I used netparcel on its own for a while before I figured out I could integrate it into shopify----OMG changed my life. Easily inputting the order number in and not having to go back and forth to fill in the info is unbelievably user friendly.

The rates are the lowest I have ever seen and purolator shows up within a couple hours they are so fast.

The system automatically fulfills back into Shopify so you don't need to go to the order and fulfill etc. It saves you a step.

4fold Threads
Canada
22 days using the app
July 4, 2016

Wish I would have installed this app sooner! It's quite user friendly and the rates are comparable to Canada post with next day delivery services! I would definitely recommend anyone download this one!

Kewe Clothing
Canada
22 days using the app
June 27, 2022

Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).

Archives Wine & Spirit Merchants
Canada
Over 1 year using the app
netParcel replied July 11, 2022

Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.

April 21, 2023

Just getting started with my Shopify store but happy I found Netparcel. So far all of my orders have been from the United States, and the default shipping options from Shopify only let me choose USPS. Installing the Netparcel app allowed me to choose from many more shipping options, and ship orders at about half the cost of what it would have cost me without Netparcel. Super happy with this app and will continue to use it!

Lowbuck LS
Canada
20 days using the app
netParcel replied April 25, 2023

We appreciate you taking the time to leave such a positive review and are thrilled to hear netParcel is helping you reach customers in the US! Looking forward to being a continued partner in Lowbuck LS' growth!

March 7, 2017

I would put 7 Star rating for this App and the NetParcel company and support, but there in no option :-(

AMAZING app, I like this option for the online pricing and shipping options directly connected to Shopify.

Saves a huge amount of time and money to www.sugar-art.ca

.

Sugarartcanada
Canada
17 days using the app
May 2, 2018

Thanks to netParcel, we reduce the time for processing shipping, as well as our cost.
It is also user friendly, we highly recommend it.

It is just missing Canada Post quotes and it will be perfect!

Serona Animal Health
Canada
About 1 year using the app
October 18, 2017

Until now NetParcel have a good service and good tariff too!

Prueba965675685
Canada
15 days using the app
April 5, 2023

Netparcel offers great rates on various courier shipments, especially for international shipping, and the Shopify integration makes it easy to bring the customers' address over to get quotes. It would be nice if the import also brought in order items/weights/HS codes, etc, but for now it's worth the price/service to just plug that in myself. I have never had an issue with shipments with them and my few interactions with their team have been professional and pleasant.

Softer Specialty Drink Co.
Canada
11 months using the app
netParcel replied April 25, 2023

We appreciate your review and are glad to hear our rates and integration are helpful! We will certainly let you know if the feature you mentioned becomes available in the near future. In the meantime, we will continue striving to support Softer Specialty Drink Co's growth!