netParcel , 281 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, competitive shipping rates, and variety of carrier options, including international. It integrates smoothly with Shopify, auto-filling addresses for easy shipping. The app is commended for its efficient customer service and return label management. Merchants value the diverse delivery options, simple shipment tracking, and expense report reviews. Features like rate comparison and automatic order fulfillment after label purchase are also highlighted, leading to significant savings on shipping costs for some merchants.
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The app integrates with my store without any issues and their shipping prices are pretty decent.
I took off 1 star because after purchasing a UPS label through them, it only provided the shipping label but not the required customs form that need to be attached to the package. Initially I had to email support to send me the customs form each time but I asked if they could fix it because it was very inconvenient to have to email every single time. After that support did make the changes in the backend that included the customs form to be downloaded with the shipping label.
The other issue I've had is my package weighing 1.15 kg but after paying for shipping, the weight is changed to 2.27 kg and there's an extra charge for the weight adjustment. My scale is correct because all the other item's weight were not changed, so why it happens with this item every time...I don't understand.
All in all, I use this service when I need to ship a package using UPS or DHL.
We appreciate the review and feedback! Looking into the items you mentioned, it appears that our support team was able to resolve the customs form issue, and continues engagement on the weight adjustment concern. We look forward to providing continued service and support of Momo Monster Co's growth, and are always available at support@netparcel.com to address any concerns.
I added the app to my Shopify account and got a great quote. Recommend using this for your larger parcel shipping. Good email support too.
Thank you for the review! We're thrilled to see that our rates and email support were helpful to BJ Landers Adventure Co. If there's anything else we can do to help support your business, we are always just an email away at support@netparcel.com.
Totally would recommend this app to another customer. We were shopping around because of the Canada Post potential strike and we liked this app a lot. Gives you multiple options, breaking it down by cost and transit time.
Give you the ability to import a shopify order number for easy entry.
Room for improvement would be:
- Canada Post integration
- Ability to link from the Shopify order page directly to get a quote on netparcel
All minor but would be handy.
Great job netParcel!
I have had great success with Netparcel. It is easy to use and has saved me $$ significantly.
Just started using netparcel. I am exited to see how it will make my business easier, cost effective and more efficient.
Net parcel has been working well for us and has saved typically about 5 to 10 percent more than our typically carriers through FedEx. If they carried LTL Freight this would also help me move my entire relationship from unishippers.
I would verify their rates after the fact that things have shipped just to make sure the quotes are consistent.
Overall rating is for ease of use, good customer support and support timeline.
The functionality of this app is amazing! I love how it is integrated with my rekindleyourlife.ca Shopify and Etsy shop. Although It does operate outside of my shop.
Shipping to the US is a very low cost for my packages and is extremely simple to navigate. Shipping within Canada is oddly more than other services I use and the UPS pickup charge deters me from using this service at times. Overall I am definitely happy with the service, products, and design of this app.
Thank you for your review! We're thrilled to hear you are happy with our services and the design of our app. If there's anything we can do to improve your netParcel experience, our helpful team is always just an email away at support@netparcel.com. We look forward to being a continued partner in Rekindle's growth!
Started using this app a few days ago with the Canada Post strike on and off shipping has been challenging.
These are the best shipping rates across Canada that we have found so far and are delighted with that. Also, having the orders populate from Shopify is a great time saver and helps eliminate data transfer errors.
I wish the invoicing would calculate a total for the day or week and put a group charge through, versus each individual one - it does make accounting harder.
Give it a go, you will be glad you did.
Friendly and helpful customer support. Netparcel is a good option for Canadian shippers, and has reliable couriers (Puro, DHL, and the like).
Thanks so much for this lovely review! We strive to provide a wide range of carriers and services, and are thrilled to be supporting Archives Wine & Spirit Merchants' continued growth.
Thanks to netParcel, we reduce the time for processing shipping, as well as our cost.
It is also user friendly, we highly recommend it.
It is just missing Canada Post quotes and it will be perfect!