Overall rating
4.4
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced AI-powered fraud detection system. They appreciate the real-time scanning feature that identifies potential risks, reducing chargebacks and saving resources. The customizable settings and efficient manual verification process are also praised. Merchants report a decrease in chargebacks and an increase in approval rates since using the app. The support team is commended for their excellent service. The app's ability to protect against "friendly fraud" and its blacklist feature are also appreciated. It provides a fully automated fraud protection service, giving merchants peace of mind.

April 16, 2020

We can’t say enough wonderful things about the team at NoFraud. They are extremely responsive, knowledgeable and easy to work with. The peace of mind we get from knowing that they are handling the fraud check process is invaluable. Our product has a high risk of fraud and NoFraud's system consistently delivers accurate order ratings and recommendations. We have been using the NoFraud app for about a year and highly recommend it.

Judith Leiber
United States
Over 5 years using the app
Edited September 12, 2017

We have used No Fruad for a week now and every (6) high risk order was flagged and canceled with the App. I would recomend it to anyone who doesnt have the time to manually check each order for potential risk. Definitely will continue to use.

1moreusa
United States
Over 5 years using the app
July 26, 2019

We've been using Nofraud for over a year, we cannot trust shopify fraud prevention but noFraud offers a much higher level of sophistication, well worth it!

Attica Life-in-Style
Australia
About 5 years using the app
July 2, 2019

My company has been using NoFraud for several years and on multiple eCommerce platforms now, and the first thing that really stands out to me about this service is their excellent customer service.

They have always responded quickly to support tickets and questions about their service, and their customer service reps are friendly and knowledgable. They have really nailed the customer experience.

365 Cycles
United States
About 5 years using the app
November 6, 2016

Top notch fraud protection - hands off - fully automated. NoFraud is transforming the fraud space. Only pay a small fee when a purchased is made. Learned about them from an article in Internet Retailer a few months ago and they finally have a Shopify APP. Excellent support, definitely recommend. A no brainer for my unique bedding store, www.excesscomfort.com

Excesscomfort
United States
Almost 5 years using the app
May 24, 2019

I haven't had a fraudulent order in months and I am happy about that. Now we just cancel any order that the app says is fraudulent. We don't deal with the headache.

TastyIslandCrate
United States
Almost 5 years using the app
December 6, 2021

We love NoFraud, they have helped us avoid unnecessary chargebacks. They flag suspicious purchases within seconds and provide us with the necessary follow up on how to proceed with the order. Their support team is quick and sufficient. Would recommend them to any business is high value products.

Runway Catalog
Canada
Almost 5 years using the app
February 19, 2019

I have two stores using NoFraud. This app is a must-install for any store selling high value goods. NoFraud approves orders I would have been too nervous to fulfill. Their team is very responsive in answering questions on why an order was approved or declined.

WatchinGO
United States
Over 4 years using the app
March 28, 2019

NoFraud has facilitated the screening process for our online orders which they do an excellent job at it. Analyst Blumi is amazing to work with as she is always available to answer any question or concern we may have about an order whether it is by phone or email she always answers. We recommend this to any online company that wants to feel safe for the company and its customers.

MiamiStar.com
United States
Over 4 years using the app
June 20, 2019

Great app, helps us to avoid fraudulent transactions on our online platform. Using it for almost 2 years. Highly recommended.

Platinum Nutrition & Supplements
Canada
About 4 years using the app