Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

August 14, 2023

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Cleo+Coco
United States
About 2 years using the app
April 28, 2023

We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10

Oyo Skincare
Switzerland
About 2 months using the app
May 3, 2023

The Best Review App on Shopify App Store! We love the review widget and the app looks beautiful and easy to use.

Rest Duvet
Hong Kong SAR
12 months using the app
June 8, 2023

Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!

Love, Georgie
United States
About 2 months using the app
September 21, 2023

Okendo has provided a really smooth onboarding experience, with an incredible customer support. Quick to answer and lightening fast with tailored fixes for our needs. Had the pleasure of talking with Josh, and he has helped us tremendously with our solution.

The display widget looks stunningly, clean and creates and instant feeling of trust. Best looking display of all the product reviews I have come across!

A future request would be better pricing on the Google Seller and Google product ratings. Klaviyo Review includes Google Product Ratings for a much lower price, so to be competitive it would be great with a similar plan and solution. Just a heads up, because Klaviyo has just begun with there's review solution which for a lot of Klaviyo users offers full compatible with there e-mail marketing, and would be a no-brainer when it's fully optimized. :)

Lydspecialisten
Denmark
1 day using the app
May 16, 2023

Okendo is really helpful with every question you may have. Great customer service! I'm really happy with our new review capabilities on our Shopify site.

Osi Oils
United States
About 1 month using the app
June 15, 2023

Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!

Sydneywallbeds
Australia
About 2 months using the app
September 14, 2023

Obsessed with this app and the support team! So quick to respond, super duper helpful. I've used a bajillion and Okendo is my absolute favourite Shopify app for all things retention. Five million stars!

mini mioche
Canada
About 2 months using the app
May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Mahogany Smoked Meats
United States
7 months using the app
May 8, 2023

Angelica and the team at Okendo have been so helpful from the beginning. Responsive to emails, quick to help, I can't fault their service, especially during our transition to a new theme. I'd highly recommend.

Plyroom
Australia
About 1 month using the app