Okendo: Product Reviews & UGC , 841 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.
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Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.
Great experience working with this app! Big credit to Allison for helping us set up everything smoothly without any issues. We are very excited on growing our brand with Okendo!
Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!
Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself is fantastic.
The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!
An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.
Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes
Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!
Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.