Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

November 10, 2022

Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.

Archies Footwear | AU
Australia
About 1 year using the app
February 17, 2020

We use this app for load verified buyer reviews onto our Shopify site and to load reviews onto our Google Shopping pages, and, so much more. We switched from a competitor and really, can't say enough great things about this company. The customer service has been solid and spot on, down to helping us design our widgets for incorporating reviews. I would highly recommend Okendo to anyone using Shopify who wants a high powered, quality controlled, productive app for reviews.

The Bearded Bastard
United States
About 1 year using the app
June 20, 2022

We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.

NUE Hoops
United Kingdom
About 1 year using the app
Edited August 30, 2022

The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.

Nikkia Joy Cosmetics
Australia
About 1 year using the app
December 15, 2022

Super happy with Okendo and all the help integrating and improving from Norma!

Would highly recommend if you are looking to implement reviews!

Jonas Claesson Shop
Australia
About 1 year using the app
August 24, 2021

Great app!
Okendo has been such a useful tool for our small business in conjunction with our loyalty program. The team are always super responsive and helpful with advice and fixes! Thank you!

Obus Online
Australia
About 1 year using the app
January 19, 2022

Super smooth onboarding process. They walked us through every step and quickly addressed hickups. They were also very accommodating with our design customization requests and were able to make the emails and the website widget match our brand aesthetic and color scheme. Meriem is great! She responds to emails fast and is knowledgeable about the app. 5 stars!

Vapour Beauty
United States
About 1 year using the app
December 1, 2022

love their customer service! their app is also user-friendly. better than the last app we were using. we can monitor reviews better. thanks!

Better Body Equipment Canada Ltd
Canada
About 1 year using the app
December 6, 2022

Amazing customer service and great product. I just had to contact CS, they responded within less than 15 mins even though it's night! Well worth the price for a serious business in my opinion!

GlockSlideBackPlate.com
United States
About 1 year using the app
March 18, 2020

A simple and user friendly platform to request and manage your product reviews.

When it comes to customer service, the Okendo team goes above and beyond. They’ve patiently answered every single question I’ve had, and fielded all my feature requests. Their pricing is competitive and it’s only a matter of time before they build out more features to offer even more value than they do now.

July
Australia
About 1 year using the app