Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

November 29, 2022

Scott and the team deliver exactly what they promise, their app is easy to utilise, the post installation and training has been key to our team. Their support has been endless, and prompt. We never wait more then a business day for a response to our relentless amount of questions. Thank you to Scott and Vanessa for a very smooth and easy transition into the review space.

Jaggad
Australia
5 months using the app
October 11, 2022

Okendo is a great app and has definitely increased the number of reviews our stores are getting. Not only that, but they have the best support we've encountered from any Shopify app. If anything isn't displaying as we like, they are happy to help in a timely manner. I would highly recommend Okendo!

Gelous International
New Zealand
5 months using the app
April 8, 2022

Customer Service is fantastic and the app has been great for product reviews integrated to our theme. Really useful, customisable tool.

Early Rider®
United Kingdom
5 months using the app
Edited March 2, 2020

We have had great results since switching to Okendo. The onboarding process and setup was simple. Looking forward to increasing our reviews and conversions with the Okendo team.

Lilly & Lime
Australia
5 months using the app
April 9, 2022

Happy with the app and the customer service :)
Would recommend to other businesses as well. All the best to the team.

Aksa Home Decor
Australia
5 months using the app
January 30, 2023

Okendo support has been top-notch! As a growing company, this attention to detail and support is precious to us. Angel has lived up to her name with my barrage of questions, knocking down each one with expertise.... thank you

We Sound Human
United States
5 months using the app
March 22, 2022

we went to okendo from yotpo, and we could not be happier with this decision, support always willing to help, and help fast, functionality is great, and we could not wish for more from review app.

BURGA AU
Lithuania
5 months using the app
January 26, 2022

We love working with Okendo! The onboarding process was smooth, all team members have been super attentive and helpful and the Klaviyo integration is great. Lots of customization options and our Customer Success Manager has been a wonderful resource as we test, iterate and improve our customer review systems.

Back to the Roots
United States
5 months using the app
September 5, 2020

Okendo has been nothing but helpful. Since I've started using this app they have helped me every time I've asked and are very quick to respond! I recommend!

Slidecase
Canada
5 months using the app
November 12, 2020

It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance

111SKIN UK
United Kingdom
5 months using the app