Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

GANT Australia | Official Online Store
Australia
Over 2 years using the app
October 21, 2021

Okendo support is top-notch - very helpful! The platform is easy to use and simple to navigate on. Highly recommend it - it's been great for our team!

MoxieLash
United States
Over 2 years using the app
March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

MDSolarSciences™
United States
Over 2 years using the app
January 26, 2021

This site has been wonderful with reviewing and adding reviews to our own site. The support system through Okendo is amazing as well!

Wellnesse
United States
Over 2 years using the app
April 21, 2022

One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!

Elegatto
United States
Over 2 years using the app
April 13, 2020

Absolutely loving Okendo! We moved over from another platform..and the support was great. Scott helped us the whole way through and did the migration and setup for us and the transition was flawless. So far loving the app and its ease of use! The email templates look great and aren't tacky..highly recommend!

Macro Mike
Australia
Over 2 years using the app
December 9, 2020

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

Miss Valkyrie
United Kingdom
Over 2 years using the app
Edited April 6, 2020

Great app! Okendo has helped us generate thousands of reviews with the attributes required from customers. Very easy to navigate and work in the back end from grouping products, emails, Q+A and more. Okendo syncs into our customer service app also, which is super useful.

Scott and the team at Okendo are very responsive and have helped us through the dev process (and after with fine tunes), to achieve the layout and experience we require. I always recommended Okendo to friends.

Muscle Nation
Australia
Over 2 years using the app
Edited March 31, 2021

We have loved using Okendo so far! Integrating the app into Shopify is simple and easy, and the onboarding team has helped us every step of the way in making sure the setup is just how we want it. The Okendo team even helped us with customizing how the reviews display on our site, and they helped us set up the integration with Klaviyo so we could customize our review emails easily. We couldn't be happier with the quick and responsive support we've received from the Okendo team! 5 stars!

Embodied, Inc.
United States
Over 2 years using the app
June 25, 2021

Just switched over from Yotpo to Okendo, their support and dev team went above and beyond. Seamless transition!

Vitamin A Swim
United States
Over 2 years using the app