Okendo: Product Reviews & UGC , 841 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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We moved from Yotpo to Okendo just over a year ago and haven't looked back. Installation was very smooth, plus they've been world-class on countless occasions when we've needed help from their support team - regardless of how simple/complex our request has been! Highly recommend! A++
We have been using Okendo for our eCommerce store. The interface is very easy to use and intuitive. The User experience very smooth and their customer support very reliable, quick & nice! Recommended
Their support team is great and always available to answer questions promptly. Yesterday, I needed assistance with the coding on my site to adjust the centering of review images - a ticket was created and the issue resolved within a couple of hours. Super helpful and easy!
The Okendo team has been great (and very responsive, with quick turnaround) at helping us migrate our reviews from another reviews platform, as well as helping us set up the reviews requests, and flows. I love that there are reminders for reviews and that you can offer rewards to customers (ie a discount) to incentivize and thank them for taking the time.
very responsive and helpful support team, also one of the few that will automatically syndicate reviews into google
this app is amazing! such an easy onboarding process - the support staff responds is very helpful, and always responsive
Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.
We were referred to this app when looking to increase our brand trust. After an onboarding call we were quickly set up and live on Okendo. We were working with installing a couple of integrated apps at the same time, and Scott at Okendo was an absolute pleasure to work with and assisted in making sure our Okendo installation and integration with the other apps was a breeze. The reviews quickly flowed in across our 5 ecommerce stores. Highly recommend.
So far, so good! Onboarding was simple and everything has been seamless so far. So excited to have access to our customer's feedback!
The Okendo team is truly amazing. Their onboarding process is seamless and white glover. Our CSM, Allison, was particularly helpful and accommodating in getting us off our old platform and onto Okendo in less than 3 days. Super excited to scale our business in partnership with Okendo!