Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

August 26, 2020

The 5-star reviews speak for themselves with Okendo - it's got great functionality, an easy-to-use interface, and they're always an incredibly helpful team to deal with. Scott has been fantastic in implementing new design customisations and providing ongoing support so that reviews flow seamlessly across our 4 sites.

The Quick Flick
Australia
Almost 2 years using the app
January 12, 2021

The app itself is great! Never had any issues with it at all and we've been using Okendo for maybe 2 years now? They're starting to get a nice list of integrations as well. I don't normally write reviews but I feel obligated to with just how good the customer support is. Without a doubt, the best customer support of any app we have used since being on Shopify. Thanks!

The Lighting Outlet
Australia
Almost 2 years using the app
August 27, 2021

We have a headless implementation where we use Okendo to gather user reviews and plug them into our Shopify instance and our CMS. The app is reliable and easy to use, and the customer service experience is excellent whenever I have questions. Recommended!

Outer
United States
Almost 2 years using the app
June 20, 2022

We have used Okendo for almost two years now - it is a great app with solid functionality for its purpose. Their support is also really great and quick!

spotLESS Materials
United States
Almost 2 years using the app
July 5, 2021

I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !

Nénés Paris
France
Almost 2 years using the app
July 16, 2021

Extremely easy to set up and a really influential addition to our website. Excellent customer service.

Zygo
United States
Almost 2 years using the app
Edited September 11, 2020

If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.

Sunnylife
Australia
Almost 2 years using the app
November 5, 2020

quick and easy integration! we worked with our account manager, who got us up and running very quickly. Within days we had hundreds of reviews!

Livinguard US
United States
Almost 2 years using the app
November 17, 2020

It has been an absolute pleasure integrating Okendo with our store. They have the best customer support of any app I've used and are always willing to help us. Their team is highly communicative and quick to respond. Highly recommend!!

The James Brand, Inc.
United States
Almost 2 years using the app
June 15, 2018

Just switched to Okendo and am unbelievably happy we did. The software and layouts make it incredibly easy and simple for customers to leave reviews and better yet, leave some media (photos/videos). Other review platforms make this a little more difficult. The appearance of the app of the website in all forms (widget, carousel, etc) look fantastic and can be customized if you'd like. A+ app so far. Highly recommend.

Cliffandpebble
United States
Almost 2 years using the app