Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 22, 2020

Customer service is fantastic. I had a call with a member from their team to discuss which template would look best on more store & it was implemented without a hiccup. The reviews look clean & are super easy to use. My first experience was with Yotpo & Okendo is without a doubt a better system. 5 stars.

Lowly Lyricist
Australia
Over 2 years using the app
Edited September 17, 2020

Great product and excellent service
The app is user friendly, easy to pick up, and use. Works fine with other apps making the job done smoothly. The customer service is excellent.
It helps us collecting the reviews and make it available on the other market places. Highly recommended!

Hauslane
United States
Over 2 years using the app
May 20, 2021

Okendo Team is awesome to work with. And the App works so well with Klaviyo. Very user-friendly! I really appreciate all the help from the team, especially Allison, our on-boarding manager. Thank you so much again!

Caitlyn Minimalist
United States
Over 2 years using the app
March 16, 2022

Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)

Ethique
New Zealand
Over 2 years using the app
April 10, 2024

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Canopy Estate
Canada
5 months using the app
June 22, 2018

This app has it all - don't waste time fiddling around with any other reviews app! It allows you to make your store's revies look professional and high-end without spending as much money as the Yotpo app. Plus, the support team is super fast and responsive!!

Activist Skincare
United States
Over 2 years using the app
March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

GANT Australia | Official Online Store
Australia
Over 2 years using the app
October 21, 2021

Okendo support is top-notch - very helpful! The platform is easy to use and simple to navigate on. Highly recommend it - it's been great for our team!

MoxieLash
United States
Over 2 years using the app
March 15, 2022

Great app and customer service is super responsive always. It has been a great addition to our store.

MDSolarSciences™
United States
Over 2 years using the app
January 26, 2021

This site has been wonderful with reviewing and adding reviews to our own site. The support system through Okendo is amazing as well!

Wellnesse
United States
Over 2 years using the app