Okendo: Product Reviews & UGC , 843 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!
Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself is fantastic.
The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!
An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.
Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!
Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes
Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.
Amazing app and support! They helped to install the app and set it up in the store! Thank you very much Okendo team!
Ils ont vraiment un super service à la clientèle et ils font tous les changements nécessaires. Un merci spéciale à Shiela. :)