Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

April 21, 2022

One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!

Elegatto
United States
Over 2 years using the app
April 13, 2020

Absolutely loving Okendo! We moved over from another platform..and the support was great. Scott helped us the whole way through and did the migration and setup for us and the transition was flawless. So far loving the app and its ease of use! The email templates look great and aren't tacky..highly recommend!

Macro Mike
Australia
Over 2 years using the app
June 14, 2023

Norma was great at providing us additional ways we can leverage the platform & get the most out of it. She was super informative, i'm very happy with the Okendo sevrice!

Ere Perez
Australia
Over 2 years using the app
December 9, 2020

Great app, everything is very professional looking, from the review display to the review request emails sent out to customers. The support team is fantastic : Norma and Scott helped me set up the display per my requirements and answers all my queries. This is definitely a great tool if you're looking for a way to add reviews to your store that looks professional. It for sure adds value to the customer's experience and makes your store stand out.

Miss Valkyrie
United Kingdom
Over 2 years using the app
Edited April 6, 2020

Great app! Okendo has helped us generate thousands of reviews with the attributes required from customers. Very easy to navigate and work in the back end from grouping products, emails, Q+A and more. Okendo syncs into our customer service app also, which is super useful.

Scott and the team at Okendo are very responsive and have helped us through the dev process (and after with fine tunes), to achieve the layout and experience we require. I always recommended Okendo to friends.

Muscle Nation
Australia
Over 2 years using the app
July 9, 2023

We've used a few different review platforms and at a base level they are pretty comparable. However, what stands out for us about Okendo is the high level of customer support and service that has helped us to optimise and make the most out of our customer reviews. Recommended.

lashfridays
New Zealand
Over 2 years using the app
December 15, 2022

Super happy with Okendo and all the help integrating and improving from Norma!

Would highly recommend if you are looking to implement reviews!

Jonas Claesson Shop
Australia
Over 2 years using the app
May 10, 2023

Love using Okendo for our reviews! Their customer support team has been super responsive (thanks Estefania!) and it looks totally seamless with our branding. Super easy to manage on the backend too.

Joggy
United States
Over 2 years using the app
Edited March 31, 2021

We have loved using Okendo so far! Integrating the app into Shopify is simple and easy, and the onboarding team has helped us every step of the way in making sure the setup is just how we want it. The Okendo team even helped us with customizing how the reviews display on our site, and they helped us set up the integration with Klaviyo so we could customize our review emails easily. We couldn't be happier with the quick and responsive support we've received from the Okendo team! 5 stars!

Embodied, Inc.
United States
Over 2 years using the app
September 21, 2022

Onboarding was super easy - thank you Alannah for your help! Looking forward to experiencing the full functionality of Okendo

Girls Get Off
New Zealand
Over 2 years using the app