Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, powerful review management tools, and seamless e-commerce integration. They appreciate the quick setup, customizable review request emails, and valuable analytics. The app's customer support is often praised for its responsiveness. Additional features like aesthetic customization, review syndication, and customer vouchers are also valued. Despite its comprehensive features, merchants find it fast, flexible, and a game changer for conversion rates, even on the free plan.

April 3, 2024

He estado usando esta aplicación un tiempo y la verdad que es increíble. Tiene opciones para las reviews que no había visto en ningún otro lado, y no solo el tema de las reviews, esta aplicación es super completa en muchos otros ámbitos.

La atención al cliente es increíble, te ayudan con todo lo que necesites y te explican todo de forma muy clara para que lo entiendas. Sinceramente no creo que exista mejores aplicaciones que esta.

MiracleDream
Spain
3 months using the app
February 23, 2024

Very good review app, easy customizable, and if help is needed, you'll get perfect customer support from Josh & Co.! Happy to found this great app!

instrumentum.ch
Switzerland
15 days using the app
April 12, 2024

A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!

FOX SAVANT
United States
3 days using the app
May 13, 2024

5 stars to Shiela for the support!

The Fieldbar Co.
South Africa
About 1 year using the app
May 6, 2024

Superb customer service - helped with onboarding swiftly.

Nocs Design
Sweden
3 months using the app
December 27, 2023

At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.

Acqua Alpes
Austria
9 months using the app
Edited March 26, 2024

Good so far - very comprehensive configuration options.

KING CAVE
Australia
2 months using the app
February 27, 2024

Great App! So easy to use. Support is fantastic and response is very quick and efficient!

Integer Wellness
United States
6 months using the app
April 10, 2024

Daniel at Okendo went above and beyond providing me with expert care. Great team to work with

Seeking Health
United States
Over 4 years using the app
Edited February 13, 2024

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
Nigeria
8 days using the app