Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

Edited July 14, 2021

AMAZING customer service. They are super quick and always willing to help. The platform is great too! Thank you for providing a great service!

Forza10 America
United States
11 months using the app
September 26, 2022

I really appreciate the customer service, specially the assistance of the Customer Success Manager.

Honibe
Canada
11 months using the app
Edited September 16, 2020

We love Okendo at Nuheara.com. As a direct to consumer (DTC) pureplay business operating 7 Shopify Plus/WordPress "headless e-commerce" stores around the globe, we got really excited with attribute functionality that allows customers to leave rich reviews. These help prospects decide if IQbuds2 MAX is for them. The fully supported implementation and fantastic 24x7 support makes this an easy 5 stars to give.

Nuheara Limited US
United States
11 months using the app
February 13, 2023

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

ieró Beauty
United States
11 months using the app
January 23, 2023

This app is great!

We got such amazing customer service from Norma! She was so helpful and lovely to work with : )

Avenue the Label
Australia
11 months using the app
November 29, 2021

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

Mercado de Vinos
Mexico
10 months using the app
June 18, 2021

We are LOVING our experience with Okendo. This app is so robust and the widgets look gorgeous on our site. We had excellent service from our customer success manager, Amanda, during the onboarding process. We never had to wait long for her response and always got our questions answered with expert knowledge. Highly recommend.

Bend Soap Company
United States
10 months using the app
February 22, 2023

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.

KAGED
United States
10 months using the app
June 18, 2021

The team is amazing. They helped us with seamless migration across from another review software. The interface is also really easy to use. Highly recommend!

Zove Beauty
Australia
10 months using the app
July 3, 2018

Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services

Themgadgets
United States
10 months using the app