Reviews (867)

Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, powerful review management tools, and seamless e-commerce integration. They appreciate the quick setup, customizable review request emails, and valuable analytics. The app's customer support is often praised for its responsiveness. Additional features like aesthetic customization, review syndication, and customer vouchers are also valued. Despite its comprehensive features, merchants find it fast, flexible, and a game changer for conversion rates, even on the free plan.

April 3, 2024

He estado usando esta aplicación un tiempo y la verdad que es increíble. Tiene opciones para las reviews que no había visto en ningún otro lado, y no solo el tema de las reviews, esta aplicación es super completa en muchos otros ámbitos.

La atención al cliente es increíble, te ayudan con todo lo que necesites y te explican todo de forma muy clara para que lo entiendas. Sinceramente no creo que exista mejores aplicaciones que esta.

MiracleDream
Spain
3 months using the app
May 13, 2024

5 stars to Shiela for the support!

The Fieldbar Co.
South Africa
About 1 year using the app
April 12, 2024

A great, easy-to-use (stylish) app with some of the best customer service I've experienced in my 10 years on Shopify! Well done team!

FOX SAVANT
United States
3 days using the app
June 6, 2024

Amazing app and support

Osée
France
11 months using the app
January 30, 2024

I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.

Made For The Lake Co.
Canada
Over 4 years using the app
May 6, 2024

Superb customer service - helped with onboarding swiftly.

Nocs Design
Sweden
3 months using the app
February 23, 2024

Very good review app, easy customizable, and if help is needed, you'll get perfect customer support from Josh & Co.! Happy to found this great app!

instrumentum.ch
Switzerland
15 days using the app
February 5, 2024

Such a user friendly app. Amazing customer support, very customisable to the brand needs. Couldnt recommend more!

Cleopatra's Bling
Australia
8 months using the app
June 6, 2024

They are very responsive and helpful

Gleefull Supplements
Canada
12 months using the app
Edited March 26, 2024

Good so far - very comprehensive configuration options.

KING CAVE
Australia
2 months using the app