Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

November 13, 2022

The onboarding was quick and easy. The Okendo team was very helpful and attentive and had us going live and capturing customer reviews in a flash!

SUBOO AU
Australia
6 months using the app
March 21, 2022

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

SuperMajor
Canada
6 months using the app
April 20, 2021

Incredibly helpful and responsive during set up, they kindly onboarded me very late at night Australian time so it would work on my time zone.

Taylor Morris London
United Kingdom
6 months using the app
February 10, 2022

Fantastic product review platform. Super simple to setup with the help of our client manager Norma who was so easy to be in touch with and answered every questions we had throughout the setup process. Looking forward to seeing how our customers like our products!

Cake Decorating Central
Australia
6 months using the app
September 7, 2022

Super easy to use and the best onboarding experience from any app I've ever used. They are really helpful if with customising things too.

STOKEDNZ
New Zealand
6 months using the app
November 29, 2022

Scott and the team deliver exactly what they promise, their app is easy to utilise, the post installation and training has been key to our team. Their support has been endless, and prompt. We never wait more then a business day for a response to our relentless amount of questions. Thank you to Scott and Vanessa for a very smooth and easy transition into the review space.

Jaggad
Australia
5 months using the app
October 11, 2022

Okendo is a great app and has definitely increased the number of reviews our stores are getting. Not only that, but they have the best support we've encountered from any Shopify app. If anything isn't displaying as we like, they are happy to help in a timely manner. I would highly recommend Okendo!

Gelous International
New Zealand
5 months using the app
April 8, 2022

Customer Service is fantastic and the app has been great for product reviews integrated to our theme. Really useful, customisable tool.

Early Rider®
United Kingdom
5 months using the app
Edited March 2, 2020

We have had great results since switching to Okendo. The onboarding process and setup was simple. Looking forward to increasing our reviews and conversions with the Okendo team.

Lilly & Lime
Australia
5 months using the app
April 9, 2022

Happy with the app and the customer service :)
Would recommend to other businesses as well. All the best to the team.

Aksa Home Decor
Australia
5 months using the app