Okendo: Product Reviews & UGC , 843 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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We recently transitioned from Yotpo and have really enjoyed working with Okendo - the customer service is excellent and it has great features that are easy to implement! We'd really like to see more customization options for the email sends, but otherwise a really great tool!
This app is great, the Okendo team did a great job helping us customize our front end and set up review request flows. It is proving a great conversion booster and customer engagement tool!
We are collecting valuable feedback with our customers through the Okendo reviews app. The layout is perfect and we love the ability to publicly reply to reviews and questions. We cannot wait to be able to filter by user attributes.
WOW! LOVE THIS!
The fact that we can get very specific feedback from customers on our products... and give them light profiles is MASSIVE for our conversion and product credibilty.
But, one thing you wouldn't think of is how great their customer service is. After trying out a lot of apps... these guys are par-none! Notably, for the last few weeks, we've been chatting with Josh... and every question we have, he has a solution! And, he, along with others, are crazy fast at responding. It's insane!
Okendo is the way to go for customer reviews as nearly every thing is customizable and the attribute ratings are super powerful. Terrific customer service and very easy to implement. Cannot recommend strongly enough.
Really excited about Okendo and its ability to create the best experience for us and our customers. The integration with other apps like Postscript and Klaviyo is the reason we switched and their Customer Onboarding and Support is the reason we will stay!
Okendo is great. We love the attributes to help our help our users find the perfect product. We also love the email sequencing.
We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!
The on-boarding experience was very smooth with structured interactions to begin with to understand the requirements, continuous updates during the implementation and quick responses to support questions during the launch time. The app's UI is clutter-free and very easy to comprehend and use. We would strongly recommend using Okendo's review pp with Shopify stores.
So far, so good - reviews look great, integrations work well, and the Okendo team have been super helpful and available even considering time differences. Also very helpful with importing reviews from another platform.